
Walk In Drive at Rivera For FreshersTechnical Support AnalystCTC 5L
3 days ago
Were Hiring Technical Support Advisor (US Shifts)
Eligibility: Graduate / Undergraduate can apply
Experience:
Freshers welcome
Requirement: Excellent communication skills + strong technical knowledge in hardware and Windows
Shift: US Shifts
CTC: 4.2lac -5lac
Roles & Responsibilities:
- Provide technical support to international customers via voice/chat.
- Troubleshoot issues related to hardware, operating systems, and Windows applications.
- Guide customers through problem-solving steps and ensure timely resolution.
- Maintain high levels of customer satisfaction (CSAT) by delivering professional support.
- Document all technical issues and resolutions accurately in the system.
- Work towards meeting SLA and performance metrics.
Call and book your interview slots today
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