Voice Process Executive
6 days ago
Customer Support Executive International Voice Process
Company:
A global leader in customer experience solutions
Work Locations (Bangalore):
, Bellandur Bangalore 560067
)Salary : Upto 5 LPA
Job Responsibilities:
- Handle inbound and outbound voice calls for assigned domain (Healthcare, Banking, etc.)
- Provide accurate information and resolve customer issues promptly
- Maintain records of interactions and follow communication procedures
- Meet customer satisfaction and process quality targets
- Adhere to shift schedules and performance metrics
Eligibility Criteria:
- Education:
Minimum 10+2; Graduates preferred - Experience:
Freshers and Experienced (up to 2 years) - Skills:
- Excellent verbal communication in English
- Ability to handle pressure and multi-task
- Willingness to work night shifts
Salary Package:
Fresher:
- CTC:
3,20,000 - Take Home:
~22,000/month - Other Benefits:
- Night Shift Allowance: 200/day (if clocking in 2+ hrs between 12:00 AM – 6:00 AM)
- Performance-based Variable Pay
- -
10,000 Joining Bonus
post 90 days - -
One-way Cab
(between 8 PM – 8 AM)
Experienced (up to 2 years):
- CTC:
Up to 3,50,000 - Take Home:
~25,000/month - Same benefits as fresher
Interview Process:
- HR Screening
- Harver Assessment
- Operations Interview
- Versant Test
Why Join Us?
- Fast-growing international BPO with excellent career growth
- Work with top global brands in Banking, Healthcare, E-commerce & more
- Great employee engagement, supportive leadership, and global exposure
-
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