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Key Account Manager
2 weeks ago
About The Opportunity
Role: Key Account Management - Acquisition
Level: Assistant Manager/Deputy Manager
Reporting To: Director - Corporate Channel
Location: Gurgaon
About The Function
MyBiz, a corporate travel management platform by MakeMyTrip, provides a customizable, real-time self-booking system that seamlessly integrates into a company's structure to deliver convenience, transparency, savings, and the power of choice. Over the last 5 years, we have onboarded 50,000+ prominent corporates who are benefiting from our seamless platform and achieving significant savings.
About The Role
- As an Account Manager at MyBiz MakeMyTrip, you will be responsible for building andmaintaining strong relationships with our corporate clients.
- You will act as the primary point of contact for clients, ensuring their needs are met and theirexpectations are exceeded.
- Your role will involve understanding client requirements, providing tailored solutions, anddriving revenue growth through upselling and cross-selling initiatives.
What You Will Be Doing
- Interfacing with decision makers of corporate organizations to pitch myBiz Product.
- Handling entire sales cycle from lead generation, preparing and giving businesspresentations/ proposals to closing the final deal.
- Developing a growth strategy focused both on financial gain and customer satisfaction.
- Creating and maintaining a healthy sales funnel week-on-week.Building long-term relationships with new accounts and maintaining strong relationshipswith existing customers.
- Analyzing the current market trends for scoping competition and adapting best practices.
- Ensuring quick resolution of queries and escalations by clients to ensure smooth operations.
- Working closely with the support departments such as creative, operations, tech, finance forClient /corporate on-boarding.
- Taking the contracts from inception to closure with the help of legal department ensuringsales-cycle completion
Qualification & Experience
- Well-rounded B2B experience.
- Post-Graduation (MBA/PGDM) from reputed institute with 3-6 years of relevant experience.
Key Success Factor For The Role
- Understanding of commission structures, discounting, and basic knowledge of P&Lmanagement.
- Passion for data and an exceptional ability to solve complex problems.
- Strong communication skills, Influencing skills, great interpersonal & stakeholdermanagement skills.
- Excellent presentation skills.
