Incident management

About The Role   Incident Manager - About The Role   Perform L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles.Monitoring alerts or incidents and acknowledgement per defined SLA.Perform health check activities and monitor performances of infrastructure components & applications.Engage third...

About The Role   Incident Manager - About The Role   Perform L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles. Monitoring alerts or incidents and acknowledgement per defined SLA. Perform health check activities and monitor performances of infrastructure components & applications. Engage third...

Job Title:Incident Manager (Long-Term Contract)Location:Cessna Business Park, Bangalore (Hybrid)Minimum Requirements:Broad understanding of Cisco Webex Meetings, Webex Contact Center, Webex Calling, AWS, and system architectures.Ability to analyze logs, dashboards, and monitoring tools to diagnose and resolve issues efficiently.Strong documentation, trend...

Job Description- A globally focused shipping and terminal organisation.- Achieve its goals by successfully innovating and creating world class solutions.Job Description- Manage and lead the resolution of major incidents to restore services efficiently.- Coordinate cross-functional teams to identify root causes and implement solutions.- Ensure timely...

A globally focused shipping and terminal organisation.Achieve its goals by successfully innovating and creating world class solutions.About Our ClientWith a fleet of 266 modern container ships and a total transport capacity of million TEU, the client is one of the world's leading liner shipping companies.Job DescriptionManage and lead the resolution of major...

About Our ClientWith a fleet of 266 modern container ships and a total transport capacity of 2.0 million TEU, the client is one of the world's leading liner shipping companies.Job Description- Manage and lead the resolution of major incidents to restore services efficiently.- Coordinate cross-functional teams to identify root causes and implement solutions.-...

2 - 3 Years 1 Opening Chennai Role description Incident Management Specialist – Key Responsibilities and Qualifications Primary Responsibilities: Effectively understand and respond to client queries via phone, email, and instant messaging, ensuring all issues and requests are accurately logged in the ticketing system. Utilize the Incident Management System...

Position TypeFull timeType Of HireExperienced (relevant combo of work and education)Education DesiredBachelor's DegreeTravel Percentage1 - 5%Senior Incident Manager - 24/7 Rotational Shifts - 8 to 12 Yrs ExperienceAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues...

Our is Client is a largest Top 5 Software giant in India, with over 11.3 USD billion dollars revenue, Global work force 2,40,000 employees, It delivers end-to-end technology, consulting, and business process services to clients across the globe, Presence: 60+ countries and Publicly traded company NSE & BSE (India), NYSE (USA).· Job Title: Major Incident...

Our is Client is a largest Top 5 Software giant in India, with over 11.3 USD billion dollars revenue, Global work force 2,40,000 employees, It delivers end-to-end technology, consulting, and business process services to clients across the globe, Presence: 60+ countries and Publicly traded company NSE & BSE (India), NYSE (USA). · Job Title: Major Incident...