Major Incident Manager- 15 LPA- Contract
7 days ago
Job Title:
Incident Manager (Long-Term Contract)
Location:
Cessna Business Park, Bangalore (Hybrid)
Minimum Requirements:
- Broad understanding of Cisco Webex Meetings, Webex Contact Center, Webex Calling, AWS, and system architectures.
- Ability to analyze logs, dashboards, and monitoring tools to diagnose and resolve issues efficiently.
- Strong documentation, trend analysis, and incident tracking abilities.
Desired Skills:
- Proactive, results-driven mindset with strong communication and leadership skills.
- Hands-on experience with incident management tools such as JIRA, PagerDuty, and ServiceNow.
Responsibilities:
- Serve as the primary point of contact during major incidents, ensuring structured and transparent communication.
- Engage effectively with engineering, product, and leadership teams for escalation and resolution.
- Collaborate with developers, service owners, and engineers to drive root cause analysis (RCA) and prevent recurring issues.
- Attend postmortems, document findings, and ensure actionable follow-ups for engineering improvements (monitoring, automation, optimization).
- Provide timely communication updates to business stakeholders and leadership before, during, and after incident resolution.
-
Major Incident Manager
7 days ago
Bengaluru, India Tata Consultancy Services Full timeJob title: Major Incident Management Location: Bangalore Experience: 4-6 Years Responsibilities: As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to...
-
Major Incident Manager
2 weeks ago
Bengaluru, Karnataka, India Wipro Full time ₹ 20,00,000 - ₹ 25,00,000 per yearDoRESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service...
-
Major Incident Manager
7 days ago
Bengaluru, India Tata Consultancy Services Full timeJob title: Major Incident ManagementLocation: BangaloreExperience: 4-6 YearsResponsibilities:As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to...
-
Major Incident Manager
6 days ago
Bengaluru, India Tata Consultancy Services Full timeJob title: Major Incident ManagementLocation: BangaloreExperience: 4-6 YearsResponsibilities:As a Major Incident Manager, your responsibilities will include:• Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement- Using MIM experience to pro-actively...
-
Major Incident Manager
2 weeks ago
Bengaluru, India Tata Consultancy Services Full timeTCS hiring!!Role: MIMLocation: BangaloreExperience: 4-6Must Have: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major incident...
-
Major Incident Manager
2 weeks ago
Bengaluru, India Tata Consultancy Services Full timeTCS hiring!!Role: MIMLocation: BangaloreExperience: 4-6Must Have:• Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement- Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2)- Owneing the Major incident...
-
Major Incident Manager
2 weeks ago
Bengaluru, India Tata Consultancy Services Full timeTCS hiring!! Role: MIM Location: Bangalore Experience: 4-6 Must Have: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major...
-
Major Incident Manager
2 weeks ago
Bengaluru, India Tata Consultancy Services Full timeTCS hiring!! Role: MIM Location: Bangalore Experience: 4-6 Must Have: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major...
-
Major incident manager
1 week ago
Bengaluru, India Tata Consultancy Services Full timeTCS hiring!!Role: MIMLocation: BangaloreExperience: 4-6Must Have: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major...
-
Major Incident Manager
1 week ago
Bengaluru, India Whatjobs IN C2 Full timeTCS hiring!! Role: MIM Location: Bangalore Experience: 4-6 Must Have: - Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major...
