Major Incident Manager
2 days ago
Job title: Major Incident Management Location: Bangalore Experience: 4-6 Years Responsibilities: As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major incident and driving it efficently on both Bridge call and Chat. - Issuing communications during the progress of a Major Incident - Identifying appropriate timelines and targets for recovery actions, feedback and communications - Assessing and Agreeing Business Impact and Incident Severity Level. - Ensuring that appropriate internal escalation occurs - Ensuring that appropriate third party escalation occurs - Assessing the need for appropriate handover of responsibilities to maintain optimum performance of the recovery team over an extended duration - Highlighting risks and issues in actions identified during any Major Incident - Evaluating recovery actions to ensure that a recovery plan exists or is being actively produced - Suggesting workarounds and methods of speeding up the recovery of an incident - Continually reviewing engagement within the recovery and identify any additional support teams, individuals or third parties who could add value or those that can be stood down • Maintaining the Major Incident Management process - Reviewing and updating process documentation - Ensuring that key support information such as emergency contact lists is kept up to date
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Major Incident Manager
1 week ago
Bengaluru, Karnataka, India Wipro Full time ₹ 20,00,000 - ₹ 25,00,000 per yearDoRESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service...
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Major Incident Manager
2 days ago
Bengaluru, India Tata Consultancy Services Full timeJob title: Major Incident ManagementLocation: BangaloreExperience: 4-6 YearsResponsibilities:As a Major Incident Manager, your responsibilities will include:• Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement- Using MIM experience to pro-actively...
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Major Incident Manager
2 days ago
Bengaluru, India Tata Consultancy Services Full timeJob title: Major Incident ManagementLocation: BangaloreExperience: 4-6 YearsResponsibilities:As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to...
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Major Incident Manager
2 weeks ago
Bengaluru, India Tata Consultancy Services Full timeTCS hiring!!Role: MIMLocation: BangaloreExperience: 4-6Must Have:• Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement- Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2)- Owneing the Major incident...
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Major Incident Manager
1 week ago
Bengaluru, India Tata Consultancy Services Full timeTCS hiring!! Role: MIM Location: Bangalore Experience: 4-6 Must Have: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major...
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Major incident manager
6 days ago
Bengaluru, India Tata Consultancy Services Full timeTCS hiring!!Role: MIMLocation: BangaloreExperience: 4-6Must Have: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major...
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Major Incident Manager
6 days ago
Bengaluru, India Whatjobs IN C2 Full timeTCS hiring!! Role: MIM Location: Bangalore Experience: 4-6 Must Have: - Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major...
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Major Incident Manager
2 weeks ago
Bengaluru, India Tata Consultancy Services Full timeTCS hiring!!Role: MIMLocation: BangaloreExperience: 4-6Must Have: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major incident...
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Major Incident Manager
2 weeks ago
Bengaluru, India Tata Consultancy Services Full timeTCS hiring!! Role: MIM Location: Bangalore Experience: 4-6 Must Have: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major...
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Major Incident Manager
2 weeks ago
Bengaluru, India Tata Consultancy Services Full timeTCS hiring!!Role: MIMLocation: BangaloreExperience: 4-6Must Have:• Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement- Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2)- Owneing the Major incident...
