Major Incident Manager
3 weeks ago
TCS hiring Role: MIM Location: Bangalore Experience: 4-6 Must Have: - Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major incident and driving it efficently on both Bridge call and Chat. - Issuing communications during the progress of a Major Incident - Identifying appropriate timelines and targets for recovery actions, feedback and communications - Assessing and Agreeing Business Impact and Incident Severity Level. - Ensuring that appropriate internal escalation occurs - Ensuring that appropriate third party escalation occurs - Assessing the need for appropriate handover of responsibilities to maintain optimum performance of the recovery team over an extended duration - Highlighting risks and issues in actions identified during any Major Incident - Evaluating recovery actions to ensure that a recovery plan exists or is being actively produced - Suggesting workarounds and methods of speeding up the recovery of an incident - Continually reviewing engagement within the recovery and identify any additional support teams, individuals or third parties who could add value or those that can be stood down - Maintaining the Major Incident Management process - Reviewing and updating process documentation - Ensuring that key support information such as emergency contact lists is kept up to date
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Major Incident Manager
4 hours ago
Bengaluru, India Growel Softech Private Limited Full timeJob Description We are seeking an experienced Major Incident Manager to manage and coordinate major incidents for our leading client, Bluescope Steel Limited. The role involves overseeing incident resolution, ensuring minimal business impact, and maintaining communication across global teams. Key Responsibilities: - Lead and manage major incidents, ensuring...
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Major Incident Manager
3 weeks ago
Bengaluru, India Tata Consultancy Services Full timeJob title: Major Incident Management Location: Bangalore Experience: 4-6 Years Responsibilities: As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to...
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Major Incident Manager
3 weeks ago
Bengaluru, India Tata Consultancy Services Full timeJob title: Major Incident ManagementLocation: BangaloreExperience: 4-6 YearsResponsibilities:As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to...
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Major Incident Manager
3 weeks ago
Bengaluru, India Tata Consultancy Services Full timeJob title: Major Incident ManagementLocation: BangaloreExperience: 4-6 YearsResponsibilities:As a Major Incident Manager, your responsibilities will include:• Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement- Using MIM experience to pro-actively...
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Major Incident Manager
1 week ago
Bengaluru, India Cognizant Full timePosition Title: Major Incident Manager Grade: SA / M Job Overview The Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams. Key Responsibilities...
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Major Incident Manager
2 weeks ago
Bengaluru, India Cognizant Full timePosition Title: Major Incident ManagerGrade: SA / MJob OverviewThe Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams.Key ResponsibilitiesMajor...
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Major Incident Manager
2 weeks ago
Bengaluru, India Cognizant Full timePosition Title: Major Incident ManagerGrade: SA / MJob OverviewThe Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams.Key ResponsibilitiesMajor...
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Major Incident Manager
2 weeks ago
Bengaluru, India Cognizant Full timePosition Title: Major Incident ManagerGrade: SA / MJob OverviewThe Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams.Key ResponsibilitiesMajor...
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Major Incident Manager
2 weeks ago
Bengaluru, India Cognizant Full timePosition Title: Major Incident ManagerGrade: SA / MJob OverviewThe Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams.Key ResponsibilitiesMajor...
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Major Incident Manager
4 weeks ago
Bengaluru, India Tata Consultancy Services Full timeTCS hiring!! Role: MIM Location: Bangalore Experience: 4-6 Must Have: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major...
