Marketing And Customer Relations Manager

9 hours ago

Baner, Maharashtra, India 169bdc03-2b28-461e-b1e3-8e553e3b95c1 Full time ₹ 3,00,000 - ₹ 3,60,000 per year

**The Impact Engine is hiring on behalf of Squegg**

Job Title : Marketing and Customer Relations Manager

About Squegg:

Squegg is a smart hand therapy and grip training device designed to make hand strength assessment and rehabilitation fun, engaging, and data-driven. Our technology is used by clinicians, therapists, sports trainers, and wellness users in the US and other countries. We are now expanding our reach and looking for a Customer Relationship Manager who can help us strengthen customer engagement, drive adoption, and support marketing initiatives that bring Squegg closer to its users.

Role Overview

As a Customer Relationship Manager, you will play a key role in connecting with clinicians, wellness users, and partners ensuring a seamless experience from outreach to onboarding. The role combines relationship management, marketing execution, and product demonstrations, with a strong focus on communication and follow-through.

Key Responsibilities

1. Marketing Execution & Campaign Support

Execute targeted email marketing campaigns, newsletters, and individual outreach to clinicians, therapists, and end-users.

Support data mining and database management to identify and nurture leads across different customer segments.

Assist in influencer and ambassador campaigns, coordinating outreach and engagement activities.

Track campaign performance and maintain reports on engagement, conversions, and feedback.

2. Customer Relationship & Demos

Conduct virtual demos and onboarding sessions for clinicians and users, highlighting product features, use cases, and benefits.

Build strong relationships with existing and potential customers through timely communication and personalized support.

Follow up post-demo to address queries, encourage usage, and collect feedback.

Collaborate with marketing and product teams to improve user experience and engagement.

3. Coordination & Support

Maintain detailed records of outreach, demo schedules, and follow-ups in the CRM system.

Support cross-functional teams in organizing digital campaigns, webinars, and training sessions.

Provide customer insights to guide marketing strategies and feature updates.

Requirements:

  • Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent experience).

  • 1–2 years of experience in customer relationship management, ideally in a tech-product, medical-device, wellness or service-oriented environment.

  • Strong communication and interpersonal skills — able to engage with both end-users and professional customers.

  • Customer-centric attitude, problem-solving skills, and a positive, proactive mindset.

  • Interest in health/fitness/therapy products is a plus; familiarity with digital apps and tech support is beneficial.

  • Ability to work independently as part of a small team and contribute to a collaborative, fast-moving brand environment.

Work Details:

  • Working Hours: Preferably 12 PM – 9 PM (other shifts may be considered)

  • Working Days: 5 days per week

  • Notice Period: 1 month

  • Salary: ₹25,000 – ₹30,000 per month

  • Latest Joining Date: ASAP

If you're passionate about customer experience, tech-/health-oriented brands, and building relationships in a dynamic setting — we'd love to hear from you

Job Types: Full-time, Permanent

Pay: ₹25, ₹30,000.00 per month

Work Location: In person

  • Customer Relationship Manager

    1 week ago

    Baner, Maharashtra, India The Impact Engine Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Job Title: Customer Relationship ManagerCompany: SqueggWorking Hours: 9 hours (preferably 12 PM – 9 PM)Working Days: 5 days a weekAnnual Leaves: [To be specified]Date of Joining: As soon as possibleNotice Period: 1 monthTeam Size: 15 membersReporting To: Brand LeadSalary: ₹25,000 – ₹30,000 per monthAbout Squegg:Squegg is a smart hand therapy and grip...

  • Marketing Manager

    2 weeks ago

    Baner, Maharashtra, India B.U. Bhandari Motors Pvt. Ltd Full time ₹ 10,00,000 - ₹ 12,00,000 per year

    Objective of JobThe Marketing Manager is primarily responsible for: - Planning & execution of marketing activities within the available resources to generate a targeted number of enquiries at dealerships to achieve the sales objectives.- Planning & execution of all lead generation activities as per dealership sales targets and MBIL directives.- Alignment and...

  • Marketing Manager

    4 days ago

    Baner, Maharashtra, India Global Excellence Academy Full time ₹ 4,20,000 per year

    We are seeking an experienced and dynamic Marketing Manager to lead our marketing initiatives and drive growth in our educational programs. The ideal candidate will have a strong background in education marketing, excellent strategic planning skills, and hands-on experience in both traditional and digital marketing.Key Responsibilities:Develop and execute...

  • Customer Relationship Manager

    2 weeks ago

    Baner, Maharashtra, India AUTO CASA PRIVATE LIMITED Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    About Us:Prismax is a German-engineered automotive detailing brand with a global footprint. We specialize in high-end Paint Protection Films (PPF), ceramic coatings, and professional car care products, delivering precision, innovation, and protection to enthusiasts and professionals alike. With our Indian expansion underway, we're looking for creative minds...

  • Sales and Marketing Manager

    1 week ago

    Baner, Maharashtra, India ARIHANT INDUSTRIES Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are looking for a Sales & Marketing Woman to promote and sell our products and services in a professional way.The candidate should be confident, active, and good in communication.Responsibilities:Promote company products and services (online & offline)Handle website sales and customer inquiriesProvide marketing support and build client...

  • Sales Executive – Digital Marketing

    2 weeks ago

    Baner, Maharashtra, India Awrange Digital Solutions LLP Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Summary of roleDigital Marketing Sales Executive is an important position responsible for finding new leads, presenting services that meet customer's goals, and turning leads into sustainable long-term customers. As a Digital Sales Executive, you will be responsible for delivering and managing lead generation and sales growth of digital marketing and digital...

  • Healthcare Sales Manager

    2 days ago

    Baner, Maharashtra, India REBORN SKIN AND HAIR CLINIC Full time ₹ 4,80,000 - ₹ 6,00,000 per year

    We are seeking a highly motivated and experience sales person to join our team at the clinic .the ideal candidate should have at least 3-5years of experience in sales, preferably in the healthcare industry.Responsibilitiesselling healthcare product and services to patientprovide excellent customer service to ensure patient satisfactionmaintain accurate...

  • Marketing Operations Supervisor

    17 hours ago

    Baner, Maharashtra, India The Impact Engine Full time ₹ 2,40,000 - ₹ 4,20,000 per year

    Job Title: Marketing Operations SupervisorCompany: The Impact EngineLocation: Pune (Office – Full Time)Salary: ₹30,000 – ₹35,000 per month (including ₹5,000 incentives)Probation Period: 2 weeks (Stipend ₹10,000)Experience: 1–2 years (Preferred)Job Type: Full-timeAbout The Impact Engine:The Impact Engine is a results-driven marketing agency...

  • Graphic Designer

    1 week ago

    Baner, Maharashtra, India Cojournal Marketing Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    About the RoleWe are looking for a versatile Graphic Designer who can create visually compelling designs across static and video formats. You'll collaborate with our creative team to deliver fresh, high-quality content with quick turnaround times.Key ResponsibilitiesDesign graphics, illustrations, and layouts for digital and print assets.Edit and produce...

  • Digital Marketing

    2 weeks ago

    Baner, Maharashtra, India Muks Robotics Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Digital Marketing / Social Media InternLocation: Baner, PuneCompany: Muks Robotics AI Pvt. Ltd.Experience Required: 0-1 yearEmployment Type: InternshipDuration: 06 monthsAbout the Company: At Muks Robotics AI Pvt. Ltd., we are shaping the future of robotics through innovationand engineering excellence. Our interdisciplinary team designs...