Marketing Operations Supervisor

Job Title: Marketing Operations Supervisor

Company: The Impact Engine

Location: Pune (Office – Full Time)

Salary: ₹30,000 – ₹35,000 per month (including ₹5,000 incentives)

Probation Period: 2 weeks (Stipend ₹10,000)

Experience: 1–2 years (Preferred)

Job Type: Full-time

About The Impact Engine:

The Impact Engine is a results-driven marketing agency focused on delivering measurable growth and high-impact marketing solutions for businesses across diverse industries. We combine creativity, data analytics, and automation to optimise marketing performance and drive customer engagement.

Job Overview:

The Marketing Operations Supervisor will oversee marketing operations, manage client relationships, and ensure seamless coordination between internal teams and clients. This role demands a mix of strategic thinking, operational efficiency, and relationship management to enhance client satisfaction and contribute to the company's business growth.

Key Responsibilities:

Client Relationship Management:

• Serve as the primary point of contact for clients, ensuring clear communication and timely delivery of marketing projects.
• Build and maintain strong, long-term relationships with clients to foster trust and satisfaction.
• Understand client objectives and work with internal teams to deliver customised marketing solutions that align with their goals.
• Identify opportunities to enhance client engagement and expand business relationships.

Marketing Operations & Campaign Management:

• Plan, execute, and monitor digital and offline marketing campaigns to meet performance targets.
• Supervise marketing operations, including lead tracking, campaign scheduling, and reporting workflows.
• Collaborate with the sales, design, and content teams to align marketing efforts with business objectives.

Team Supervision & Coordination:

• Guide and support marketing executives and interns to ensure efficient execution of tasks.
• Foster a collaborative work environment to ensure seamless communication between departments.

Data & Reporting:

• Track key performance indicators (KPIs) and campaign metrics.
• Analyse results and prepare performance reports for management and clients.
• Process Optimisation:
• Identify operational gaps and implement process improvements to boost efficiency and productivity.

Budget & Vendor Management:

• Assist in managing marketing budgets, vendor relationships, and procurement processes.

CRM & Tools Management:

• Maintain and update CRM databases, automation tools, and dashboards to ensure accurate reporting and transparency.

Required Skills & Qualifications:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• 1–2 years of experience in marketing operations, client servicing, or campaign management.
• Strong understanding of digital marketing channels and analytics tools (Google Analytics, CRM, Excel, etc.).
• Excellent communication and interpersonal skills for client engagement.
• Proven leadership, organisational, and problem-solving abilities.
• Proficiency in MS Office Suite and marketing automation software (HubSpot, Zoho, etc., preferred).
• Ability to manage multiple projects and clients in a fast-paced environment.

Benefits:

• Performance-based incentives (₹5,000 included in salary).
• Opportunity to build and manage client relationships while driving business growth.
• Exposure to end-to-end marketing operations and campaign strategy.
• Supportive and collaborative work culture with career growth opportunities.

Job Type: Full-time

Pay: ₹30, ₹35,000.00 per month

Ability to commute/relocate:

• Baner, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have prior experience in this field?
• Are you comfortable with the Salary that is being offered?
• Add your Email id
• Add your Phone No.

Education:

• Bachelor's (Required)

Experience:

• Digital marketing: 1 year (Required)

Language:

• English (Required)

Location:

• Baner, Pune, Maharashtra (Required)

Work Location: In person