Hiring For WFM Real Time Analyst(RTA)

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce,...

Job Description:The Real-Time Analyst (RTA) is a key member of our WFM team, responsible for monitoring and managing real-time staffing to ensure we meet our service level targets. The ideal candidate will have a strong understanding of real-time workforce management, excellent analytical skills, and the ability to make on-the-spot decisions to enhance...

Real Time Analyst (RTA) – Workforce Management AnalystPosition OverviewWe are seeking a detail-oriented and proactiveReal Time Analyst (RTA)to join our Workforce Management (WFM) team. The RTA will be responsible for monitoring, managing, and optimizing workforce performance in real time to ensure service levels, staffing efficiency, and business...

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Role & responsibilitiesLead and manage a team of WFM Analysts, Planners, and Real-Time Analysts.Develop and maintain short-term and long-term forecasting models based on historical data, business inputs, and seasonality.Create efficient staff schedules that balance employee preferences, business needs, and service level targets.Monitor real-time performance...

Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor's DegreeTravel Percentage :1 - 5%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...

Location: Gurgaon Min Exp: 3+ YearsAvailability: Immediate to 15 daysRoles and Responsibilities RTAMonitor and manage service level agreements as per SOW of the process.Conduct RCA (root cause analysis) for SLA deviations (Intraday and EOD) and share the insights with (Ops/WFM) leadership for review in timely manner.Monitor Agent & Site level activities...

Job Title: Workforce Management (WFM) ManagerLocation: Gurugram, HaryanaShift Timing: US Shift (Night Shift)Employment Type: Full-time / Work from OfficeInterested folks can share their CV- Call About the Role:We are seeking an experienced Workforce Management (WFM) Manager to lead and oversee all aspects of forecasting, scheduling, capacity planning, and...

Job Title: Lead Workforce Management (WFM)Company: GlobivaLocation: Gurgaon (Sector 18)Work Mode: Work From Office (WFO)Working Days: 6 Days (Fixed/Rotational Off as per policy)About the RoleWe are hiring an experienced Lead WFM for our BPO operations. The role involves team handling, advanced reporting, dialer management, and workforce planning to ensure...

Senior Analyst WFM Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You'll doAnalyst is accountable to do the tactical...