BFSI Process Trainer

2 days ago

Delhi Gurugram NCR, India Paisabazaar Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are Hiring Sales Process Trainer (Immediate Joiners Only)

We're looking for an experienced Process Trainer to join our team in Gurugram (Sector 44) or Patel Nagar, Delhi NCR.

This is a full-time, 6-day work week position based entirely in the office.

If you have a strong background in sales training and can start immediately, please share your resume on WhatsApp with HR Himanshi at

Job Responsibilities:

  • Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.
  • Coordinate training schedule, set up, creation of training materials and follow-up.
  • Training new employees in areas including sales training, product knowledge, customer communications and internal systems.
  • Responsible for providing the product knowledge on Health Insurance to all new joiners.
  • Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers
  • Assist in delivery of on-going training programs
  • Evaluate training and report on trainees
  • Reviewing trainings performances and preparing participants score sheets
  • Arrange for follow-up training, or report following training sessions
  • Timely & constructive feedback and counselling of the trainees
  • Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc.

Desired Skills:

  • Required from a training background
  • Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring.
  • Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching
  • Ability to communicate and resolve issues that affect Performance Criteria
  • Ability to handle escalations from employees
  • Ability to escalate issues to their supervisor or other internal departments

Candidate should be comfortable working from office 6 days

contact HR Himanshi

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