
front office associate
2 days ago
- Guest/Visitor Interaction:
- Greeting and welcoming guests and visitors in a professional and friendly manner.
- Directing visitors to the appropriate person or department.
- Answering phones, screening calls, and directing them to the correct individual or department.
- Providing information about the company, its services, and local attractions.
- Handling guest check-ins and check-outs efficiently and accurately.
- Managing reservations and appointments.
- Administrative Tasks:
- Handling mail and packages, including sorting, distributing, and preparing outgoing mail.
- Maintaining a tidy and organized reception area.
- Managing office supplies and placing orders when needed.
- Assisting with administrative tasks such as data entry, filing, and document preparation.
- Maintaining accurate records and files.
- Customer Service:
- Addressing inquiries and concerns from guests and visitors.
- Resolving issues and providing solutions to guest requests.
- Ensuring a positive and helpful experience for all visitors.
- Other Duties:
- May assist with scheduling appointments and coordinating with other departments.
- May be involved in maintaining office security procedures.
- May be required to handle basic bookkeeping tasks.
Essential Skills:
- Communication Skills:Excellent verbal and written communication skills are crucial for interacting with guests and colleagues.
- Customer Service Skills:A positive attitude, patience, and the ability to handle difficult situations are essential.
- Organizational Skills:Being able to multitask, prioritize tasks, and maintain an organized workspace is important.
- Technical Skills:Proficiency in using computers, office software (like Microsoft Office), and phone systems is often required.
- Problem-Solving Skills:The ability to quickly assess and resolve issues that may arise is valuable.
Educational Background:
- A high school diploma or equivalent is generally required.
- Some employers may prefer candidates with prior experience in a customer-facing role or a degree in hospitality or business administration.
Front Office Associates play a vital role in creating a positive and efficient environment for both guests and employees.
Job Type: Full-time
Pay: From ₹15,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
Application Deadline: 18/08/2025
Expected Start Date: 25/08/2025
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