Desktop support L3

2 weeks ago


Gurugram Noida Pune, India Bct Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Description:

1)Experience 4 to 5 years as L2

2) Thorough knowledge of OS / AD / Group policies /MDM solution

3) Certification on VMware / Citrix 

4) Knowledge of PowerShell

5) Basic understanding of Network & Voice

Role & responsibilities

1) Ownership of desk side problems 2)Troubleshooting and finding solutions to deskside problems, including root cause for all kinds of end-user incidents 3)Create SOPs to be used by L1/L2 4)Training L1 & L2 on troubleshooting SOPs 5)Write scripts for resolving of end-user issues 6)Provide support on escalated cases and drive them to quick resolution

Preferred candidate profile


  • Eus Cts

    1 week ago


    Pune, Maharashtra, India Tata Consultancy Services Full time

    EUS CTS (L3 PC support) -L2 - ** Minimum 5 Years of Desktop Support Expérience.**: - ** Windows 7 & Windows 10 OS support**: - ** VMware experience is must, or VDI environment support experience (VMware Horizon)**: - ** MDT: Image capturing and managing**: - **SCCM/MECM (System Centre Configuration Manager), administration and support. SCCM OS...

  • Desktop Support

    4 days ago


    Chennai, Gurugram, Noida, India CIEL HR Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role & responsibilitiesExperience as Team LeadExperience with Windows operating systems (Windows 10/11), macOS(knowledge) and common business software (Office 365, email clients, etc.).Familiarity with hardware troubleshooting and repair, including desktops, laptops, and peripheral devices.Experience with remote desktop support tools and IT helpdesk...

  • Citrix - L3

    2 weeks ago


    Noida, Uttar Pradesh, India Live Connections Full time

    Exp: 7yrs to 15yrsRoles & Responsibilities:- Provide L3 level support for Citrix environments including Citrix Virtual Apps & Desktops (XenApp/XenDesktop), Citrix Cloud, and Citrix ADC (Netscaler).- Perform advanced troubleshooting, root cause analysis, and resolve escalated incidents.- Manage and optimize Citrix infrastructure, including provisioning...

  • IT Desktop Support

    7 days ago


    Noida, India CHCS Services, Inc Full time

    **Skills Required**: Good communication both verbal and written **Qualification / Certifications** **Graduate or diploma holder in any discipline** **Functional Area** Desktop / laptop support **Location** **Noida, in office position** Job description - _Coordination with vendors_ - _Troubleshooting laptop / desktop issues_ - _Software...

  • Desktop Support

    2 weeks ago


    Pune, Maharashtra, India Innovative Techhub Pvt. Ltd. Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job Title:Desktop Support – Intern / Executive / Senior ExecutiveLocation:PAN India (Priority: Mumbai & Pune)Client Requirement:Hiring across experience levels for desktop support roles to meet client needs.Roles Available & Compensation:Interns – ₹10,000 to ₹15,000 stipend/monthDuration: 6–12 monthsPost-internship: Eligible for full-time...

  • Citrix - L3

    2 weeks ago


    Noida, Uttar Pradesh, India Live Connections Full time

    Exp: 7yrs to 15yrs Roles & Responsibilities: Provide L3 level support for Citrix environments including Citrix Virtual Apps & Desktops (XenApp/XenDesktop), Citrix Cloud, and Citrix ADC (Netscaler). Perform advanced troubleshooting, root cause analysis, and resolve escalated incidents. Manage and optimize Citrix infrastructure, including provisioning services...

  • Citrix - L3

    5 days ago


    Noida, Uttar Pradesh, India Live Connections Full time

    Exp: 7yrs to 15yrsRoles & Responsibilities:Provide L3 level support for Citrix environments including Citrix Virtual Apps & Desktops (XenApp/XenDesktop), Citrix Cloud, and Citrix ADC (Netscaler).Perform advanced troubleshooting, root cause analysis, and resolve escalated incidents.Manage and optimize Citrix infrastructure, including provisioning services...


  • Delhi NCR, Gurugram, Noida, India ********** Full time

    Job Description Dear Candidate, We have exciting JOB Opportunities for you. Position: DESKTOP SUPPORT ENGINEER Location: All places in India Mail us your CV here: [HIDDEN TEXT] Contact us: 6397556159 Requirements and skills Proven work experience as a Desktop Support Engineer,Technical Support Engineer or similar role Hands-on experience with...


  • Noida, Uttar Pradesh, India SRS SYSTEMS SOLUTIONS Full time US$ 60,000 - US$ 1,20,000 per year

    Company DescriptionSRS SYSTEMS SOLUTIONS specializes in IT hardware and software solutions, including printers, desktops, laptops, CCTV systems, second-hand systems, door access locks, and networking solutions. Our extensive range ensures that we meet various IT needs for businesses. We are committed to providing high-quality products and services tailored...

  • L3 Support lead

    1 week ago


    Bengaluru, Mumbai, Pune, India eClerx Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role Overview - (looking for immediate Joiner or who can join within 30days)We are seeking an experienced L3 Support Lead with strong expertise in Java development, messaging systems, and databases. The ideal candidate will take ownership of production support (L3 level), manage escalations, and lead issue resolution while ensuring application stability and...