Technical Telesales Executive

7 days ago

Mumbai, Maharashtra, India TUTOADDA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: Technical Telesales Executive (US Region – Cybersecurity Domain)

Location: Mumbai, Maharashtra, India

Work Shift: Night Shift (U.S. Time Zones)

Employment Type: Full-time (On-site – Mumbai)

Status: Open

Job Summary

We are seeking a Technical Telesales Executive with strong expertise in IT/cybersecurity sales and excellent

communication skills in a U.S. accent. The role involves outbound calling, lead qualification, and engagement with

U.S. IT decision-makers, promoting cybersecurity services and scheduling meetings for pre-sales teams.

Key Responsibilities

  1. Outbound Engagement


• Conduct outbound cold calls to U.S.-based prospects using VoIP, CRM, or automation tools.


• Present value propositions on cybersecurity solutions (MDR, SOC, SIEM, XDR, compliance, risk

assessments).


• Identify client pain points and qualify leads as per Ideal Customer Profile (ICP).

  1. Lead Generation & Qualification


• Identify and qualify prospective clients using CRM tools (HubSpot, Salesforce, etc.).


• Schedule meetings/product demos with pre-sales/sales teams.


• Maintain call logs, update lead status, and prepare performance reports.

  1. Relationship Management


• Build rapport with IT stakeholders and U.S. decision-makers.


• Act as the first-level technical touchpoint, escalating leads to technical teams.

  1. Product Knowledge & Market Research


• Stay updated on cybersecurity trends, competitor offerings, and compliance frameworks.


• Understand client environments (cloud, endpoints, SIEM tools such as Seceon, Splunk, Sentinel).

Required Qualifications


• Minimum 2+ years of experience in U.S. technical sales/telecalling (preferably cybersecurity/managed IT

services).


• Strong U.S. English (verbal & written) with neutral/Americanized accent.


• Knowledge of cybersecurity services/products (firewalls, SOC, SIEM, MDR, ISO 27001, HIPAA, NIST).


• CRM proficiency and experience in lead qualification and call reporting.


• Willingness to work in U.S. time zones (EST/PST).


• Bachelor's degree in Computer Science, IT, Cybersecurity, or equivalent experience.

Preferred Qualifications


• Exposure to Seceon or similar cybersecurity platforms.


• Certifications: CompTIA Security+, ISO 27001 Foundation, Sales/Inside Sales training.


• Experience with MSSPs or SOC environments is an advantage.

Compensation

  • • Competitive salary + Incentives on conversions

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