Customer Support Executive – Lead Generation

7 days ago

Ahmedabad, Gujarat, India Smart Lion Private Limited Full time ₹ 2,16,000 - ₹ 3,00,000 per year

Customer Support Executive – Lead Generation (Mass Tort Process)

Location: Ahmedabad, Gujarat

Work Mode: Office

Shift: Night Shift (US Process)

Employment Type: Full-time

About the Role

We are seeking enthusiastic and confident professionals to join our US Customer Support team. In this role, you will engage with potential clients in the United States, identify qualified leads, and contribute to the Mass Tort legal process. This position involves outbound calling and requires strong communication, empathy, and a performance-driven mindset.

Key Responsibilities

  • Conduct outbound calls to US prospects and generate qualified leads for the Mass Tort campaign.
  • Provide accurate information on case eligibility in a professional manner.
  • Maintain and update customer records in the CRM system.
  • Achieve daily and weekly performance targets related to leads, conversions, and quality.
  • Collaborate with team leads to enhance outreach strategies and improve efficiency.
  • Ensure compliance with client and process requirements.

Required Skills & Qualifications

  • Excellent English communication skills (verbal and written).
  • Comfortable working in night shifts aligned with US time zones.
  • Minimum 6 months of experience in international voice process or BPO preferred.
  • Strong listening, persuasion, and problem-solving skills.
  • Basic computer knowledge and CRM familiarity.

Education

Graduate or Undergraduate candidates with strong English fluency are encouraged to apply.

Compensation & Benefits

Salary Range: ₹2,16,000 – ₹3,00,000 per annum

Performance-based incentives

Career growth opportunities within the US legal support domain

Supportive work culture, training, and mentorship

Why Join This Role?

This is an excellent opportunity to build a long-term career in the international voice process domain while gaining valuable experience in a professional, growth-oriented environment.

Job Types: Full-time, Permanent

Pay: ₹216, ₹300,000.00 per year

Application Question(s):

  • Do you have experience working in the U.S. healthcare or legal process (for Medical Billing / Mass Tort roles)?

Education:

  • Bachelor's (Required)

Shift availability:

  • Night Shift (Required)

Work Location: In person

  • Lead Generation Executive

    4 weeks ago

    Ahmedabad, Gujarat, India Shree Tripada Full time

    Job DescriptionCompany DescriptionShree Tripada empowers businesses with secure and scalable communication solutions as a trusted CPaaS (Communications Platform as a Service) provider. We offer digital messaging services like Bulk SMS, WhatsApp Business API, SMS Gateway, OTP services, and more. With over a decade of experience, we help startups, SMEs, and...

  • Tele caller Lead Generation

    2 weeks ago

    Ahmedabad, Gujarat, India Aventis Support Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsibilities:* Meet daily/weekly targets* Qualify leads through phone calls* Maintain customer database* Cold call potential clients* Generate new sales opportunities

  • Lead generative

    2 weeks ago

    Ahmedabad, Gujarat, India Evoort Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionEvoort Solutions is a leading technology and technology-enabled services company specializing in SAP, IoT, data engineering, data governance, advanced analytics, and AI/ML modeling. We focus on providing outcome-oriented solutions, flexible engagement models, and best-value commercial propositions. Our global and local delivery...

  • Lead Generation Executive

    1 day ago

    Ahmedabad, Gujarat, India NCrypted Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description Job Description of Lead Generation Executive Job Profile for Lead Generation Executive at NCrypted, Rajkot and Ahmedabad (Gujarat) - India: What does Lead Generation Executive do? He/She Generate new sales leads via direct customer engagement including targeted web research in scientific databases, scientific publications, and...

  • Lead Generation Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Evoort Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionEvoort Solutions is a leading technology and technology-enabled services company specializing in SAP, IoT, data engineering, data governance, advanced analytics, and AI/ML modeling. We focus on providing outcome-oriented solutions, flexible engagement models, and best-value commercial propositions. Our global and local delivery...

  • Lead Generation Executive

    6 days ago

    Ahmedabad, Gujarat, India, Gujarat Shree Tripada Full time

    Company DescriptionShree Tripada empowers businesses with secure and scalable communication solutions as a trusted CPaaS (Communications Platform as a Service) provider. We offer digital messaging services like Bulk SMS, WhatsApp Business API, SMS Gateway, OTP services, and more. With over a decade of experience, we help startups, SMEs, and enterprises...

  • Lead Generator Executive

    2 weeks ago

    Ahmedabad, Gujarat, India MolTech Solutions Pvt Ltd Full time ₹ 18,60,000 - ₹ 33,00,000 per year

    Job Description – Lead Generation ExecutivePosition: Lead Generation ExecutiveExperience: 1–2 YearsLocation: Motera AhmedabadDepartment: Sales & Business DevelopmentReports To: Business Development Manager / Sales HeadAbout the RoleWe are seeking a motivated Lead Generation Executive with 1–2 years of experience in the IT industry. The candidate will...

  • Lead Generation Executive

    1 week ago

    Ahmedabad, Gujarat, India IOTTIVE PRIVATE LIMITED Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionIottive Private Limited is a complete IoT solutions company founded in 2016. Based in Ahmedabad, we specialize in mobile application development and embedded services, including iOS and Android apps, Bluetooth, IoT, iBeacon applications, and hardware and firmware development. Our services cater to various industries such as fitness,...

  • Lead Generation Executive

    5 days ago

    Ahmedabad, Gujarat, India Vrinsoft Technology Pvt. Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    EXPERIENCE THAT MATTERSOur Employees Always Come FirstGet the Recognition You DeserveBest Opportunity to Learn & GrowFreedom & Flexibility to PerformBalance Your Professional & Personal LifeProfessional Yet Friendly EnvironmentStay Abreast with Current TechnologiesThink like an EntrepreneurOpportunity to Innovate & SucceedWe Help Bring Out the Best in...

  • Lead Generation Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Wishtree Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About the RoleWe are seeking a motivated and results-driven Lead Generation Executive to join our Sales team. In this role, you will be responsible for identifying, qualifying, and nurturing potential leads that contribute to the sales pipeline. You will work closely with the Sales team to ensure a steady flow of high-quality leads, enabling effective...