Quality Analyst/ Auditor

Conduct quality audits of customer service interactions, loan processing calls, and financial advisory communication.Analyze customer engagement patterns and provide actionable feedback to improve service quality and operational efficiency.Collaborate with customer support, collections, and operations teams to implement process improvements that enhance...

Delhi NCR | Full Time | Quality Analyst | 2 to 3 YearsThis position is 5.5 days working. First and Third Saturdays are off, the rest of the Saturdaysare normal working daysWe are looking for an experienced Quality Auditor who has experience in analysing and auditingsales calls. The Quality Auditor is responsible for conducting call quality checks and...

Company Description helps brands scale their businesses worldwide by enabling cost-effective product exports. With a comprehensive cross-border shipping dashboard, businesses can simplify global shipping and grow internationally. offers services with no minimum order commitment, real-time tracking, effortless customs clearance, and free insurance coverage....

Job Title:Bilingual Quality Analyst (Spanish & English)Experience:2 – 4 yearsJob Summary:We are looking for a detail-oriented and experiencedQuality Analystfluent in bothSpanish and Englishto join our team. The ideal candidate will be responsible for monitoring, evaluating, and improving the quality of customer interactions, ensuring compliance with...

Organizational ContextThe International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian network, with 191-member National Societies. IFRC is part of the International Red Cross and Red Crescent Movement, together with its member National Societies and the International Committee of the Red Cross (ICRC).IFRC works...

Job Description : Quality AnalystRESPONSIBLE FOR IMPROVING THE QUALITY THROUGH VARIOUS PROCESS CORRECTIONS AND MEETING THE GOALS AS REQUIRED BY THE TEAM THROUGH CALL MONITORING AND PROVIDING ACTIONABLE INSIGHTMEASURE THE COMPLIANCE AGAINST ESTABLISHED OR DESIGNED EXPECTATIONS OF TELECALLER BEHAVIOURROLES AND RESPONSIBILITIES:-IMPLEMENT AND MONITOR CALL...

Company DescriptionGravyn is built to digitize and elevate the workplace, helping organizations move from manual, fragmented routines to a seamless, modern way of working. We focus on clarity, speed, and simplicity—so teams can operate smarter, collaborate better, and raise the bar of everyday work.Role DescriptionThis is a contract role for a Quality...

Job Title: Quality Analyst (IT Services)Location: South Delhi (On-site)Experience: 3–5 YearsEducation: B.Tech / B.Sc (70%+ preferred)Working Days: 5Industry: IT ServicesFunction: Quality AssuranceAbout the RoleWe are seeking a skilled quality analyst to join our growing team. The role involves ensuring the quality of software applications by conducting...

Seeking Call Quality Analyst to enhance customer interactions by monitoring & evaluating sales/support calls. 3 + yrs in call quality or auditing,Loans/Insurance/Auto preferred. Strong English & Hindi, detail-oriented, analytical, and feedback-driven

Company DescriptionServotech Renewable Power System Ltd. is a pioneering NSE-listed company focusing on innovative and technological solutions. Engaged in the manufacturing, procurement, and distribution of advanced solar products, medical devices, and energy-efficient lighting solutions, the company is also expanding into the EV market with high-tech...