Servicenow Developer

12 hours ago

Bengaluru, Karnataka, India Talent21 Full time ₹ 9,00,000 - ₹ 12,00,000 per year
  • A total experience of 5 7 years in Administering BMC ITSM versions : 2020.XX & onwards
  • ITIL V3/ V4 Foundation certification
  • Knowledge of help desk operations and fundamentals
  • Hands on experience with Remedy ITSM Suite administration and development
  • Accurate and timely reporting of all MIS to Operations, Senior Management and other customers.
  • Monitoring the effectiveness of incident management/Problem management/change Management and making recommendations for improvement
  • Good understanding of foundation Data Design and Data Load
  • Coordination and management of Major Incident Management process activities
  • Ability to identify problems at an early stage and solve them effectively
  • Preparation of forecasts, and evaluation of the actual impact of changes

Mandatory Skills - BMC ITSM , CMDB and BMC Discovery administration

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