Client Relationship Manager
5 days ago
Company name : Phloem Weddings
Location: Kochi (On-site)
Industry: Wedding Photography & Films.
Experience Required: Minimum 2 years in a similar role (wedding/events/creative industry preferred).
Qualification: Graduation (Any discipline).
Gender Preference: Women candidates only.
About the Role
Phloem Weddings is seeking a dynamic Client Relationship Manager to be the face of our brand in Kochi. The ideal candidate will have strong communication skills, a customer-first mindset, and prior experience in managing wedding clients or working in the events/creative industry.
Key Responsibilities
Handle client enquiries through phone, email, WhatsApp, and social media.
Explain wedding photography/videography packages and services to potential clients.
Maintain professional communication and build strong client relationships.
Coordinate meetings, pre-wedding discussions, and requirement collection.
Track client preferences, rituals, and must-have shots, and communicate with the production team.
Manage contracts, payments, and follow-ups to ensure timely bookings.
Maintain CRM records and update enquiry/booking status.
Provide after-service support (delivery updates, album selections, etc.).
Requirements
Minimum 2 years of experience in client relationship/customer-facing role in weddings, events, or creative industry.
Excellent English communication skills (written & spoken).
Pleasant personality with good interpersonal and negotiation skills.
Ability to multitask and handle pressure during peak wedding seasons.
Basic computer knowledge (MS Office, email, WhatsApp Business, CRM tools).
What We Offer
Competitive salary based on experience.
Opportunity to work in a premium wedding photography brand.
Professional, creative, and growth-oriented work culture.
How to Apply
Interested candidates can apply by sending the following to
A complete updated resume.
A 1-minute video introducing yourself and explaining why we should select you.
Job Type: Full-time
Work Location: In person
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