US Patient Caller

6 days ago

Noida, Uttar Pradesh, India Intelligent Radiology Solutions Full time US$ 1,04,000 - US$ 1,30,878 per year

Job description

Job Title: Patient Calling Associate

Location: Noida/USA

Job Type: Full-Time

About the Role: We are seeking a dedicated and professional Patient Calling Associate to join our clinic's administrative team. This role involves direct communication with patients to manage appointment scheduling, reschedule existing appointments, and address billing inquiries, particularly concerning outstanding balances. The associate will play a key role in maintaining and updating patient records and verifying insurance eligibility when necessary.

Key Responsibilities:

Proactively call patients to schedule, confirm, or reschedule their clinic appointments.

Contact patients to inform them of any pending balances in their accounts and arrange for prompt payment.

Update and maintain accurate patient information in the electronic records system for scheduling and billing accuracy.

Verify patient insurance eligibility using online insurance portals and update records accordingly.

Provide excellent customer service, addressing patient inquiries and concerns with professionalism and care.

Qualifications:

A bachelor's degree in any field.

Strong communication skills with a fluent American accent.

Prior experience in US staffing or international call centers, with a focus on customer service.

Experience in US healthcare settings is highly desirable and considered a plus.

Preferred Skills:

Ability to handle sensitive information confidentially.

Proficient in using healthcare IT systems and insurance verification portals.

Excellent organizational skills and the ability to multitask effectively.

Proactive and able to work independently with minimal supervision.

Kindly note that we are looking for candidates with strong communication skills and fluent American accent. Candidates with prior experience in USA BPO, International calling and US staffing will be preferred. Interested candidates can send their resume to or can contact HR manager at

Role Voice / Blended - Other

Industry Type Analytics / KPO / Research

Department Customer Success, Service & Operations

Employment Type

Role Category Voice / Blended

Education

UG : Any Graduate

  • US Patient Caller

    2 weeks ago

    Noida, Uttar Pradesh, India Intelligent Radiology Solutions Full time

    Job DescriptionJob descriptionJob Title: Patient Calling AssociateLocation: Noida/USAJob Type: Full-TimeAbout the Role: We are seeking a dedicated and professional Patient Calling Associate to join our clinic&aposs administrative team. This role involves direct communication with patients to manage appointment scheduling, reschedule existing appointments,...

  • Fresher / Tele caller for US Recruitment-11

    1 week ago

    Noida, Uttar Pradesh, India Realign Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Type: Full TimeJob Category: ITJob DescriptionJob Title: Fresher / Tele-caller for US RecruitmentJob Summary:We are seeking a highly motivated and enthusiastic individual to join our team as a Tele-caller for US Recruitment. This position requires excellent English communication skills and the ability to work night shifts. As a Tele-caller, you will be...

  • Tele Caller

    1 week ago

    Noida, Uttar Pradesh, India Lantern Digital Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Relationship Manager (Tele Caller)Responsibilities:Provide information on derma care products like sunscreen and moisturizer.Address patient inquiries and guide them on suitable treatments.Manage queries regarding clinic services and direct patients appropriately.Maintain records of customer interactions and follow-ups.Requirements:Good...

  • Senior Ar Caller

    3 weeks ago

    Noida, Uttar Pradesh, India Proton Hiring Full time

    Description Role We are looking for a skilled and detail-oriented Senior Accounts Receivable AR Caller specializing in US healthcare to join our finance team In this role you will manage and follow up on outstanding healthcare claims ensuring timely collections while maintaining positive relationships with healthcare providers and payers Process...

  • Caller

    1 week ago

    Noida, Uttar Pradesh, India Investoria Realty Full time US$ 40,000 - US$ 60,000 per year

    Company DescriptionAt Investoria Realty, we redefine the property market by offering a seamless, innovative, and customer-centric approach to luxury real estate investments. Located in Delhi NCR, our firm specializes in catering to discerning clients who seek exceptional properties and unparalleled service. Our mission is to elevate the real estate journey...

  • Patient Calling Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeCustomerService Full time US$ 40,000 - US$ 60,000

    We are seeking a dedicated and professional Patient Calling Specialist to schedule, confirm or reschedule patient appointments and address billing inquiries.Key Responsibilities:Proactively contact patients to manage clinic appointment scheduling.Contact patients regarding pending balances in their accounts and arrange for prompt payment.Update and maintain...

  • Patient Care Coordinator

    1 week ago

    Noida, Uttar Pradesh, India Prime Health Cure Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionPrime Healthcure is dedicated to streamlining the patient journey by providing personalized patient care coordination and bridging the gap between patients and healthcare providers. We specialize in referring patients to reputable hospitals and healthcare providers, ensuring seamless access to quality medical care. Our dedicated team...

  • Sr. Patient Advisor

    4 weeks ago

    Noida, Uttar Pradesh, India MediGence Full time

    Job DescriptionFounded in 2016, MediGence is a key healthcare technology player in the medical travel industry which provides patients worldwide with a single, unique, and seamless platform for all medical needs, from searching and comparing to booking and reviewing.MediGence has been fully committed to creating a better patient experience when travelling...

  • Patient Relationship Coordinator

    1 week ago

    Noida, Uttar Pradesh, India Synchrony Health Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring: Front Desk Sales Professional | Synchrony, Noida Location:Noida / Gurugram (On-Site)Job Type:Full-TimeIndustry:Healthcare | Physiotherapy & ChiropracticAtSynchrony – Physiotherapy & Chiropractic Centre, we believe in movement for life and holistic wellness. We are looking for aFront Desk Sales Professionalto be the welcoming face of our...

  • Patient Care Manager

    5 days ago

    Noida, Uttar Pradesh, India beBeeLeadership Full time ₹ 10,00,000 - ₹ 15,00,000

    Nurse Incharge Job SummaryWe are seeking a skilled professional to manage patient records, supervise nursing staff and ensure compliance with health and safety regulations.Key Responsibilities:Record patients' medical records and monitor vital signs.Supervise nursing staff and provide support and guidance to all team members.Coordinate daily administrative...