Senior Client Partner AR Caller

5 days ago

Noida, Uttar Pradesh, India AccessHealthcare Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Overview: As an AR Caller at our Noida, India location, your primary responsibility will be to perform calls to insurance companies to resolve outstanding balances on patient accounts from aging reports. You will also be managing Accounts Receivable (AR) accounts, establishing and maintaining excellent working relationships with internal and external clients, and escalating difficult collection situations to management in a timely manner. Additionally, you will be making calls to clearing houses and EDI departments of insurance companies for any claim transmit disputes, ensuring accurate and timely follow-up on AR accounts, reviewing provider claims not paid by insurance companies, and handling patients" billing queries while updating their account information. Key Responsibilities: - Perform calls to insurance companies to resolve outstanding balances on patient accounts from aging reports - Manage Accounts Receivable (AR) accounts - Establish and maintain excellent working relationships with internal and external clients - Escalate difficult collection situations to management in a timely manner - Make calls to clearing houses and EDI departments of insurance companies for any claim transmit disputes - Ensure accurate and timely follow-up on AR accounts - Review provider claims not paid by insurance companies - Handle patients" billing queries and update their account information Qualifications Required: - 2 to 5 years of experience in AR Calling or Follow-up with US Healthcare (provider side) - Flexibility to work in night shift according to US office timings and holiday calendars - Fast learner with excellent communication skills and adaptive to meet operational goals - Knowledge of patient insurance eligibility verification - Basic working knowledge of MS Office,

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