Customer Support Executive – Chat Process

15 hours ago

Noida, Uttar Pradesh, India 10xgrowthaccelerator Full time

Job Title: Customer Support Executive – Voice & Chat Process

Location: Noida, Sector 62 (Work from Office)

Position Type: Full-Time

Work Mode: Onsite

Shifts: Rotational

Key Responsibilities:

  • Handle customer queries via chat (80%) and voice (20%) channels.
  • Deliver excellent service and resolve issues effectively.
  • Communicate professionally in English and Hindi.
  • Log interactions accurately and escalate complex concerns when needed.
  • Adapt to varied customer interactions in a fast-paced environment.

Requirements:

  • Education: Graduate in any discipline.
  • Experience: Freshers and experienced candidates are welcome.
  • Language Skills: Excellent spoken and written English & Hindi.
  • Assessment: Must clear Versant-4 or equivalent with a minimum score of 5.

Important Notes:

  • Interview Call: Mandatory to answer; expect a call within 3–5 days.
  • Walk-in Interview: Must be able to attend in Noida Sector 62 if shortlisted.
  • Only apply if you're located nearby and the budget aligns with your expectations.

Job Type: Full-time

Pay: ₹14, ₹25,000.00 per month

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Location:

  • Noida, Uttar Pradesh (Required)

Work Location: In person

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