Chat Support Executive

13 hours ago

Noida, Uttar Pradesh, India Jebelz Full time

Key Responsibilities

  • Provide exceptional customer support via live chat and email, addressing inquiries related to orders (tracking, returns, exchanges), product details, website navigation, and promotions.
  • Manage a high volume of customer interactions while maintaining speed, accuracy, and a positive, professional tone.
  • Identify, research, and resolve customer issues efficiently, escalating complex problems to the appropriate internal teams when necessary.
  • Document and log all customer interactions and feedback accurately in our CRM system.
  • Collaborate with logistics, warehouse, and product teams to ensure seamless customer experiences.

Qualifications

  • Proven experience in a customer service role, preferably within an E-commerce environment.
  • Excellent written communication skills with a strong command of grammar and ability to compose clear, concise, and professional responses.
  • Strong multitasking abilities—must be able to handle multiple chat sessions simultaneously while managing email queue.
  • Proficiency with CRM software (e.g., Zendesk, Salesforce) and live chat platforms.
  • High school diploma or equivalent; some college experience.

Job Type: Full-time

Pay: ₹25, ₹32,000.00 per month

Benefits:

  • Cell phone reimbursement

Application Question(s):

  • Can you join immediately ?
  • What is your current CTC ?

Experience:

  • Chat Support: 2 years (Required)

Work Location: In person

  • Chat Support Executive

    4 days ago

    Noida, Uttar Pradesh, India Placynt Talent Management Full time

    Job Role: Customer Support Executive – Chat ProcessProcess: Pharma Chat SupportSalary:Undergraduate: ₹15,000 in-handGraduate: ₹16,000 in-handShift Details:Rotational ShiftsFemale Candidates: 8:00 AM – 7:00 PM windowMale Candidates: 8:00 AM – 12:00 AM windowAny 9 hours shift will be assigned within the shift windowEligibility Criteria:Undergraduate...

  • Chat Support Executive

    9 hours ago

    Noida, Uttar Pradesh, India Tech Mahindra Full time

    (ATLEAST 1 YEAR INTERNATIONAL CHAT EXPERIENCE MENDATORY) Role & responsibilitiesResolve International customer queries Over Chat.Identify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information by using the...

  • Chat Support Associate

    4 days ago

    Noida, Uttar Pradesh, India Ishmeet Consultant Full time

    Chat Support AssociateLocation: Noida5 Days Working||2 offs || rotational shift Both Side CabsAny grad/ug with strong written communication and chat handling skills can apply for more details:HR

  • Chat Support Executive

    16 hours ago

    Noida, Uttar Pradesh, India Adroit Synergies Pvt Ltd Full time

    We are from the "Adroit Synergies Pvt Ltd" aBPM organization founded in 2015. Here we are in search of candidates to fulfill our vacant entry level position for Noida location which can give the boost to your candidates who wants to start the initial position and grow themselves in the growing environment. Sharing some details of the same kindly find the...

  • Customer Support Executive – Chat Process

    11 hours ago

    Noida, Uttar Pradesh, India 10xgrowthaccelerator Full time

    Job Title: Customer Support Executive – Voice & Chat ProcessLocation: Noida, Sector 62 (Work from Office)Position Type: Full-TimeWork Mode: OnsiteShifts: RotationalKey Responsibilities:Handle customer queries via chat (80%) and voice (20%) channels.Deliver excellent service and resolve issues effectively.Communicate professionally in English and Hindi.Log...

  • Customer Support – International Chat process

    20 hours ago

    Noida, Uttar Pradesh, India Hiretick Full time

    Hiring: Customer Support – International Voice/ChatProcess: US Telecom – InternationalLocation: Noida sector 81RequirementsExcellent English communicationMinimum 6 months international inbound chat/voice BPO experience (on paper)For Billing Desk: 6 months international chat experience is mandatoryFor Senior Associate (U2): 24+ months relevant BPO...

  • Chat and email support

    1 week ago

    Noida, Uttar Pradesh, India Adroit Synergies Pvt. Ltd. Full time

    Job Description: Customer Service (Non-Voice: Email & Chat)*Location*: D 181, Noida Sector 63, D Block*Qualification*: Graduate*Experience*: 0-3 years (Freshers with strong communication can apply)*Skills*: Excellent written English, customer service mindset*Shifts*: Rotational (including weekends/holidays)*Salary*: UPTO ₹19,000 CTC + Shift AllowancesThis...

  • Amazon Email and chat process

    11 hours ago

    Noida, Uttar Pradesh, India Nilo P Consultant Services Full time

    Email Support for Domestic & international Clients Job Title : Customer Service Executive Non Voice Email Chat Process Skills: CCE, Customer care executive, Customer care, CSE, BPO,Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Customer Care Executive, Inbound, Technical Support

  • Customer Support Executive

    11 hours ago

    Noida, Uttar Pradesh, India ProProfs Full time

    Customer Support ExecutiveAt ProProfs, we are hiring a Customer Support Executive who can enhance our customer experience. You will be responsible for providing memorable customer service by conducting demonstrations, product overview sessions to clients of ProProfs, making modifications, and escalating complaints across a number of communication channels....

  • Web-Chat Support Executive- International Customer services--US Shift

    12 hours ago

    Greater Noida, Uttar Pradesh, India Aspiring Mantra Full time

    Provide customer support through various channels such as calling,email, chat, and non-voice processes.Handle international customer inquiries with a focus on blended processMaintain accurate records of customer interactions using CRM software. Required Candidate profile1-3 years of experience in BPO Customer ServiceStrong communication skills for effective...