IT Infrastructure Specialist

Role Overview:

We're looking for an immediate joiner — a true IT superhero who can juggle systems, networks, users & challenges all at once with confidence and calm. If you're a multitasker who thrives on solving problems and keeping everything running smoothly, this role is for you.

The role oversees installations, configurations, upgrades, and network security, ensuring reliable WAN/LAN performance. It includes resolving complex issues by collaborating with vendors and internal teams, managing escalations, and maintaining strong, clear communication with key stakeholders.

Key Responsibilities:

Network, Infrastructure & Security Oversight

● Manage WAN/LAN, wireless networks, cloud services, and related hardware/software.

● Configure and troubleshoot Aruba Switch/UniFi APs, and Sophos/Fortinet firewalls.

● Monitor system performance, ensure backups, disaster recovery readiness, and overall network security.

● Handle firewall/VPN setups, antivirus systems, and security patching.

● Support infrastructure planning and improvements.

System Management & Employee IT Support

● Provide support for Windows/Mac OS, business applications, and internal tools.

● Manage Google Workspace (users, groups, licensing, update and migration).

● Handle software installations, updates, deployments, and maintain technical documentation.

● Respond to IT issues and provide timely on-site/remote support.

● Manage IT onboarding (system setup, account creation) and offboarding (asset handover, remove access, etc)

● Communicate system incidents and IT updates to employees.

Stakeholder Management (Internal & External)

● Liaise with vendors/service partners for IT products and support.

● Maintain IT asset inventory, documentation, and lifecycle records.

● Manage procurement, licenses, AMC renewals, and vendor contracts.

● Coordinate with finance on IT budgeting and audit requirements.

● Maintain IT stock records and reports.

Requirements:

● 5+ years of experience in IT infrastructure, systems, or network administration.

● Strong hands-on expertise with: Firewalls/VPN (Sophos/Fortinet), Aruba/UniFi access points

● Deep understanding of WAN/LAN, network monitoring, and cloud/wireless environments & proficiency in Google Workspace.

● Excellent problem-solving, documentation, and communication skills.

● Ability to plan and optimize infrastructure in a growing organization.

Qualifications:

● Bachelor's degree in Information Technology, Computer Science

● Previous experience working in IT organisations is preferred.

● Any related professional certifications (CompTIA Network+, Cisco CCNA, Hardware & System Support, CompTIA A+, Operating Systems, Linux Essentials). Certifications like MCSA, CCNA, AWS or similar are preferred.

Know About Us:

R
𝗼𝗼𝘁𝗲𝗿 𝗶𝘀 𝗚𝗮𝗺𝗲 𝗦𝘁𝗿𝗲𝗮𝗺𝗶𝗻𝗴 ++ : Rooter has transformed from being a Live Streaming Platform hosting India's largest community of 85 Mn+ gamers and 1.5 Mn+ creators, a strong partner for brands and publishers to connect with Gamers, to now also offering a marketplace called 'Rooter Shop' for digital gaming currencies. Rooter Shop is the result of our belief in the propensity of Indian gamers to spend online on games, accessories and other digital assets.

Our unique proposition as a tech consumer platform sitting at the convergence of 3 large macro trends - gaming, content and commerce, gives us immense confidence to say that we're here for the long haul, building an enduring Gaming brand out of India.

Website:

LinkedIn:

Check out our Product

Life At Rooter:

We offer comprehensive health insurance coverage to ensure our employees have access to quality healthcare, a balanced 5-day work week, and a vibrant, supportive culture that keeps you inspired every day.