Team Leader

Key ResponsibilitiesLead, motivate, and manage a team of agents to achieve defined KPIs.Monitor team performance in terms of Attrition, Shrinkage, AHT, Quality, and Productivity.Conduct daily briefings, allocate tasks, and ensure adherence to process compliance.Drive performance improvement plans for underperforming team members.Prepare and share daily,...

Team Leader Responsible for the Sales enrollments/Sales in the city. Do the market race and prepare the list of prospective customers , Handle the Team Members and motivate them for better sales , Ensure the team members are in market where enrollments & usage are done regularly. Should have good networking capabilities and be willing to...

1 Must have experience in International Team leading2 US Sales/ International Sales3 Team Handling4 Good convincing power/ Problem Solver5 Required to handle Customer Grievance6 Comfortable with shifts timing7 High Level of Patience is required

Company DescriptionTechnotask Business Solutions Pvt Ltd, founded in March 2020, is dedicated to transforming customer experiences through innovative omnichannel solutions. With 13 centers across India, Egypt, and the UAE, Technotask serves over 20 international clients across 48 Lines of Business (LOBs). Our diverse team operates globally, and we offer...

About is India's largest online marketplace for financial products. We help customers compare and choose the best financial products across categories like personal loans, home loans, credit cards, and more. With a strong digital presence and cutting-edge technology, we aim to simplify financial decisions for millions of Indians.Role Overview:Designation:...

About is India's largest online marketplace for financial products. We help customers compare and choose the best financial products across categories like personal loans, home loans, credit cards, and more. With a strong digital presence and cutting-edge technology, we aim to simplify financial decisions for millions of Indians.Role Overview:Designation:...

Job Description:Objective: To achieve the Sales Objectives for the assigned Area through the team of Sales Team Leaders, Market Developers, Route Salesmen by brand and pack, handling Primary and Secondary sales, Distribution.Title: Area Sales Manager - UrbanFunction: CommercialLocation : MysoreJob Responsibilities:To track Productivity Measures and implement...

Job Title:Operations Manager – Voice Process (BPO)Location:Bengaluru, IndiaType:Full-timeWork Mode:On-siteSeniority Level:Mid-SeniorJob SummaryOur client seeks a seasoned Operations Manager to lead voice-based BPO teams. You'll oversee daily delivery, manage performance metrics (AHT, CSAT, FCR, SLA), and drive process improvements while ensuring client...

DescriptionThe opportunitySupervise the shift team's progress against work plans as defined by Production Management to ensure the proper and safe use of machinery, equipment, and production lines within a production area. Cooperate with the Production Manager to create an effective work environment and reinforce production schedules and quality.How you'll...

Summary Of The PositionThe Quality & Training Director will lead the design, delivery, and governance of all training and quality assurance initiatives across UnifyCX. This dual-function role ensures that our people have the skills to deliver best-in-class customer experiences and that performance standards are consistently measured, monitored, and...