Salesforce Technical Architect – Associate Director

6 days ago

Chennai, Tamil Nadu, India Cubical Operations LLP Full time US$ 1,00,000 - US$ 2,00,000 per year

Job Title: Salesforce Technical Architect – Associate Director

Location:
Mumbai, Bangalore, Chennai, Gurgaon, Delhi, Noida

Experience:
10+ years

Key Responsibilities

  • Lead end-to-end architecture and solution design for
    Sales Cloud, Service Cloud, and Experience Cloud
    implementations.
  • Translate complex business requirements into
    scalable, secure, and high-performing Salesforce solutions
    .
  • Collaborate with client stakeholders, business analysts, and delivery teams to define and validate technical architectures.
  • Design
    data models, integration patterns (REST/SOAP APIs, middleware)
    , and security frameworks aligned with
    BFSI and Manufacturing industry standards
    .
  • Provide technical leadership during
    presales, discovery workshops, and project delivery cycles
    .
  • Ensure adherence to
    Salesforce best practices
    , governance, platform limits, and code quality standards.
  • Guide development teams during build and deployment phases; conduct
    design reviews, code reviews, and performance optimization
    .
  • Stay updated with the
    Salesforce platform roadmap
    , new features, and industry innovations.

Required Skills & Experience

  • Deep expertise across
    Sales Cloud, Service Cloud, and Experience Cloud (Community Cloud)
    implementations.
  • Proven experience designing solutions for
    BFSI
    (lending, insurance, capital markets) and
    Manufacturing
    (sales ops, dealer networks, service operations) domains.
  • Minimum
    3 full-cycle Salesforce implementations
    in either BFSI or Manufacturing, preferably for large enterprise clients in India.
  • Strong proficiency in
    Apex, LWC, SOQL, Flows, Process Builder, and Experience Builder
    .
  • Hands-on integration experience with
    ERP, core banking, insurance platforms, MES
    , using
    Mulesoft or similar middleware
    .
  • Strong understanding of
    Security & Compliance frameworks
    relevant to BFSI (RBI, ISO, data residency).
  • Certifications preferred:
  • Salesforce Application Architect / System Architect
  • Minimum:
    Platform Developer I
    and
    Salesforce Administrator
  • Experience working in
    Agile/Scrum
    delivery models with onsite-offshore coordination.

Preferred Qualifications

  • Salesforce Certified Technical Architect (CTA)
    – highly desirable.
  • Experience with
    DevOps tools
    such as
    Gearset, Copado
    .
  • Exposure to
    Salesforce Industries (Vlocity)
    is a strong plus.
  • Experience with
    Data Migration
    tools and ETL frameworks (Dataloader, ETL tools).
  • Experience working with
    Indian enterprise clients
    across Tier-1 cities and regulated industries.

Soft Skills

  • Excellent communication and stakeholder management abilities.
  • Strong leadership skills with the ability to guide cross-functional technical teams.
  • Customer-centric mindset with excellent analytical and problem-solving capabilities.

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