Customer Service Administration

2 weeks ago

Bengaluru, Karnataka, India IPETRONIK & Co. KG Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Key Responsibilities:

  • Support the sales team by preparing and following up on sales quotations made for clients.
  • Handle customer orders received via phone, email, or mail, ensuring correct pricing, discounts, and product codes are applied.
  • Respond to urgent calls, emails, and messages when Sales Representatives are unavailable; address customer queries, inform clients of delays, and coordinate delivery schedules.
  • Place and manage orders with headquarters or suppliers, ensuring alignment with customer requirements and on-time, accurate delivery.
  • Track and clear air and ocean imports; arrange for the timely delivery of cargo to customers.
  • Ensure timely management of communication lines between suppliers, shippers, customers, and internal departments, maintaining detailed records and relaying relevant information to all stakeholders.
  • Initiate timely invoicing and work closely with the accounting department to ensure billing accuracy.
  • Collaborate with other departments to efficiently handle sales, marketing inquiries, and logistics.
  • Develop and maintain organised filing systems to manage sales records, prepare reports, and support financial reporting for the finance department.
  • Coordinate the dispatch of demo equipment to customers, preparing necessary documentation using asset management software (e.g., AssetTiger).
  • Follow up with customers to ensure demo equipment is returned on time and in proper condition.
Requirements

Qualifications:

  • Bachelor's degree in Business Administration or a related field.
  • Experience with Tally software is desirable.
  • Minimum 2 to 3 years of experience in Customer Service Administration.
  • Mandatory experience in handling international shipments, including Bill of Entry and customs clearance procedures.
  • Ability to multitask in a fast-paced, dynamic environment with shifting priorities.
  • Career-oriented, detail-focused, a quick learner, and able to recall past situations, events, and data accurately.

  • RCM Customer Service Representative

    1 week ago

    Bengaluru, Karnataka, India CUSTOMER SERVICE,RCM Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About Our Client They are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Their mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care....

  • Administrator Customer Service

    2 weeks ago

    Bengaluru, Karnataka, India Technovids Consulting Services Full time ₹ 30,000 - ₹ 65,000 per year

    Administrator Customer Service (m/f) Location India (Bengaluru) Tasks • Preparation of spare parts quotations and spare parts orders • Appointment clarification of spare parts inquiries • Monitoring of costs and delivery dates • Take care about customer inquiries and technical clarification • Master data Management • Coordination of...

  • Customer Service

    4 days ago

    Bengaluru, Karnataka, India Apogee Service Pvt. Ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Process - Customer ServiceQualification - GraduationFreshers & Experience both can applyLanguage - English + Hindi should be excellent.6 days working & Sunday off.Shift - 9am to 6pmVersant - above 5Immediate joiner required.Job Types: Full-time, PermanentPay: ₹20, ₹25,000.00 per monthWork Location: In person

  • Administrator - Customer Service

    1 week ago

    Bengaluru, Karnataka, India Technovids Consulting Services Full time ₹ 3,60,000 - ₹ 7,80,000 per year

    Tasks • Preparation of spare parts quotations and spare parts orders • Appointment clarification of spare parts inquiries • Monitoring of costs and delivery dates • Take care about customer inquiries and technical clarification • Master data Management • Coordination of translations • Regulary reporting • Prepare customs documents...

  • Customer Service

    2 weeks ago

    Bengaluru, Karnataka, India The Search House Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Provide sales and administrative support daily.Coordinate with customers and process customers' orders & shipments.Liaise with customers for delivery arrangements & requirements.Build rapport with customers.Document filling for all necessary permitQualification & Requirements:1 - 2 years of relevant experience in sales coordinating in a similar...

  • Customer Service Representative

    2 weeks ago

    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAl Fahad Enterprises is engaged in various businesses, including Tour & Travels and Organic Products, among other services. We are committed to offering high-quality service and products that meet the diverse needs of our customers. Our company is dedicated to excellence and customer satisfaction, making us a trusted name in the...

  • Customer Service Specialist

    2 days ago

    Bengaluru, Karnataka, India Skyleaf Consultants LLP Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We're Hiring | Customer Service Executive – Bengaluru Location: Bengaluru Shifts: Rotational | 6 Days Working Competitive Salary PackageAre you passionate about creating exceptional customer experiences? Join our team as a Customer Service Executive / Sr. Executive in Bengaluru and be the first point of contact for our clients and visitors.Role...

  • Customer Support Administrator"

    2 weeks ago

    Bengaluru, Karnataka, India Aarna HR Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company Description GreetingsWe have openings for the position of "Customer Support Administrator" for a reputed MNC client for Bangalore LocationJob SpecificationJob title: Customer Support Administrator Job Location: Bangalore.Role SummaryAn entry-level position that provides technical support for CES's customers globally via its Customer Support Portal....

  • Customer Support Administrator

    2 days ago

    Bengaluru, Karnataka, India SolarEdge Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Are you ready to power the future?At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide.Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making...

  • Customer Service Executive

    1 week ago

    Bengaluru, Karnataka, India Karma Group Global Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    JOB DESCRIPTIONThe ideal candidate will be responsible for handling customer/member inquiries, processing reservations, and ensuring that each customer/member interaction is positive and efficient. This role is essential in providing top-notch customer service and contributing to the overall success of the team.Key Responsibilities:Customer Interaction:...