Team Leader

2 weeks ago


Mumbai, Maharashtra, India Child Rights and You (CRY) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: Consultant - Team Leader - F2F Fundraising

Function /Division: Resource Generation

Location: Mumbai

About CRY

CRY is Indias most trusted NGO working on the issue of child rights for the last 45 years. Over the years CRY has impacted the lives of over 3 million children in India. CRY has many firsts to her credit over the years in Resource Generation, Programme, Brand Communications, People practices, and Finance. CRYs reach is Pan India with a presence in 15 states. CRY works to ensure happier childhoods for Indias children

Your Role:


•  Lead, manage, and support a team of face-to-face representatives in achieving daily, weekly, and monthly targets.


•  Conduct regular fieldwork and Outreach with team members to provide real-time coaching, motivation, and feedback.


•  Coordinate daily team briefings, debriefings, and training sessions.


•  Monitor team performance and provide regular performance updates to management.


•  Ensure all team members adhere to company policies, ethical standards, and legal guidelines.


•  Handle escalations, complaints, and customer interactions professionally and effectively.


•  Support recruitment and onboarding of new team members when required.


•  Report field activity, team metrics, and campaign results in a timely and accurate manner.


•  Foster a positive, collaborative, and productive team environment.


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