Category Manager

2 days ago

Bengaluru, Karnataka, India Squareyards Consulting Private Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Role Overview

We are looking for an experienced
Category Manager / Senior Category Manager
to
lead the development and scaling of Azuro's vendor & technician network
. The ideal candidate will have a proven track record in
category management, vendor development, and strategic partnerships
, with the ability to
set up systems from scratch and scale them across cities
.

You will own vendor strategy, tie-ups with leading service providers, technician onboarding, contract negotiations, and performance management – ensuring Azuro delivers
high-quality, cost-efficient, and timely services
across all markets.

Key Responsibilities

1. Vendor & Technician Ecosystem Development

  • Build and manage a
    multi-city network of vendors and technicians
    across categories (Painting, Deep Cleaning, Carpentry, Electrical).
  • Recruit and scale in-house teams where necessary, while curating reliable external vendor partners.
  • Ensure supply readiness for high-demand categories.

2. Strategic Partnerships

  • Forge tie-ups with service companies like
    Urban Company, NoBroker Hood, Vijay Home Services
    , etc.
  • Negotiate commercial terms, define SLAs, and structure performance-linked contracts.

3. Category Management & Standardization

  • Define service categories, pricing models, and delivery checklists.
  • Create and enforce SOPs to ensure consistency in service delivery across all cities.
  • Integrate vendor operations into Azuro's systems and processes.

4. Operational Excellence & Cost Optimization

  • Track and improve vendor performance using KPIs:
  • Service Turnaround Time (TAT)
  • SLA compliance
  • Cost per ticket
  • Customer feedback scores
  • Continuously identify
    margin improvement and cost-saving opportunities
    .

Key Requirements

  • Experience:
    4–8 years in
    Category Management, Vendor Development, or Strategic Partnerships
    .
  • Proven ability to
    build vendor or technician networks from scratch
    and scale across geographies.
  • Strong skills in
    negotiation, contract management, and cost optimization
    .
  • Understanding of
    operations, service delivery models, and multi-city execution
    .
  • Entrepreneurial mindset with high ownership; thrives in a
    fast-paced, startup-like environment
    .

Preferred Background

  • Prior experience in companies such as
    Urban Company, NoBroker Hood, HouseJoy, Quikr Services, Zomato, Swiggy, Flipkart, or E-commerce/logistics aggregators
    .
  • Candidates who have held roles like
    Category Manager, Senior Category Manager, Vendor Development Manager, or Business Development Manager
    .

What Success Looks Like (KPIs)

  • Vendor SLA compliance ≥ 90% across cities.
  • Service Turnaround Time reduced by 20–25%.
  • Positive unit economics for service categories within 6 months.
  • Customer satisfaction score ≥ 4.5/5.

Career Growth Path

This is a
high-ownership role
. Strong performers will have the opportunity to grow into
Head of Vendor Management / City Ops Head
, leading larger teams and driving nationwide expansion as Azuro scales.

Why Join Us?

  • Build Azuro's
    vendor ecosystem from the ground up
    .
  • Directly impact customer experience, profitability, and scalability.
  • High-growth environment with opportunities for rapid career progression.
  • Be part of a
    fast-scaling property management company
    redefining the market.

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