IT Application Management

3 days ago

Navi Mumbai, Maharashtra, India Classified Jobs Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Main responsibilities will include:

  • Collaborate with business units, IT teams, and process owners to identify and maintain service activities necessary for effective delivery, management, and enhancement of services aligned with business needs.
  • Ensure applications are prepared to support new or existing processes and service levels.
  • Oversee Change, Release, Testing, and Capacity management.
  • Collaborate with business and process owners to develop realistic and robust planning, reducing risk during platform changes, and effectively managing service delivery expectations.
  • Communicate business priorities to allocate appropriate resources for critical projects.

Requirements

  • Minimum of a bachelor's degree or equivalent in a relevant field of study.
  • At least 8-12 years of relevant experience delivering complex IT services to business and process owners.
  • Proficiency in low-code/no-code platforms for database administration, application development, maintenance, deployment, and technical support using best practices in web programming techniques.
  • Proficiency in SQL Data analysis, API-driven integrations, and investigation skills
  • Strong understanding of business processes supported by IT services and applications, including areas such as Procure to Pay, e-Sourcing, Contract Lifecycle Management, BPO, and data analytics.
  • Excellent communication skills in English (both written and verbal), with a proactive and responsible work approach.
  • Ability to collaborate with business users, balancing IT capacity, risk, and service levels to meet expectations.
  • Critical thinking skills to analyze information and recommend effective solutions.
  • Prior experience in low-code/no-code applications such as Out systems, ServiceNow, and MS Azure based applications is desired.
  • Knowledge of IT Service Management, Service Integration and Management, Agile Development practices is required.
  • ITIL foundation certification must

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