Relationship Manager

2 days ago


Mumbai, Maharashtra, India Contact Tracing Application Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Title
: Client Relationship Manager (IT Services & Staffing)

Location: Mumbai | Work From Office (WFO) | Immediate joiners preferred

Comp: Competitive fixed + very lucrative performance-based incentives

About the role

is hiring a Client Relationship Manager to build, retain, and grow IT services/staffing accounts. You'll be the single point of contact for clients, ensure on-time delivery with Sales and Recruitment, and drive revenue growth.

What you'll do

  • Own key accounts: farming + selective hunting (upsell/cross-sell/new logos)

  • Translate client goals to delivery plans; ensure SLA adherence and quality

  • Manage SOWs/MSAs, negotiations, renewals, invoicing, and collections

  • Maintain a candidate network aligned to client demand; improve time-to-fill

  • Track account health, pipeline, and forecasts; flag risks and drive resolutions

What you'll bring

  • 1–5 years in Client Relationship/Account Management or BD in IT Services/Consulting or IT Staffing

  • Proven revenue growth outcomes; strong stakeholder management

  • Contract management, negotiation, billing/invoicing exposure

  • Working knowledge of SDLC/Agile and IT hiring cycles

Nice to have

  • MSP/VMS experience, rate cards, compliance/SLA governance

  • Prior recruitment ops exposure (ATS, submittal quality)

How to Apply:

Email
:

Subject
: CRM – WFO – [Mumbai] – [Your Name]

Include: resume, notice period (immediate/actual), location, current/expected CTC, and 2–3 lines on your biggest account growth win.

Key Indicators for the Role -

  • Owned key IT accounts. WFO. Immediate joiners. Earn big with our accelerators.

  • Grew IT services/staffing accounts before? Lead the relationship, delivery, and growth—WFO.

  • CRM role in Navi Mumbai. Drive revenue. Ensure delivery. Get rewarded.

Skills

Client Relationship Manager , Account Management , IT Services , IT Staffing , Recruitment , WFO ,Navi MumbaiJobs , , Immediate Joiners



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