Customer Support Engineer
10 hours ago
Position: Technical Support Engineer (Ahmedabad | WFO)
Experience: 2–4 Years
We're looking for a proactive and technically skilled
Customer Experience Engineer
to join our team in Ahmedabad. The ideal candidate will provide application support, troubleshoot technical issues, and ensure timely resolution via ITSM/ticketing systems — all while meeting customer SLAs and satisfaction goals.
Key Responsibilities:
- Provide technical support and issue resolution
- Handle tickets via ITSM and meet SLA targets
- Troubleshoot using Linux, networking, and virtual environments
- Maintain documentation and RCA reports
- Ensure a collaborative team environment
Skills Required:
- Application support experience
- Proficiency in Linux, Networking, and basic DB knowledge
- Strong communication and problem-solving skills
- Positive, customer-first attitude
Nice to Have:
- RedHat / DB / Microsoft Admin Certifications
- Experience with SLA, escalations, and time-series databases.
-
Customer Support Engineer
4 weeks ago
Ahmedabad, Gujarat, India, Gujarat Bergen Systems Pvt Ltd Full timeCompany DescriptionBergen Systems Pvt Ltd provides robust, innovative, and durable solutions for the electronics industry in India. With a focus on PCB Assembly Equipment, Wire Processing Equipment, and Semiconductor Packaging Equipment, Bergen Systems has become a key supplier for industry leaders in India. For over 30 years, Bergen Systems has set...
-
Service Engineering
4 days ago
Ahmedabad, Gujarat, India RIGHTWAY ENGINEER Full time ₹ 6,00,000 - ₹ 12,00,000 per yearResponsibilities:* Provide technical services during installation & commissioning* Troubleshoot issues on site* Ensure customer satisfaction through timely resolutions* Collaborate with customers for service improvement
-
Customer Support Engineer
2 weeks ago
Ahmedabad, Gujarat, India, Gujarat TIGI HR Full timePosition: Technical Support Engineer (Ahmedabad | WFO)Experience: 2–4 YearsWe're looking for a proactive and technically skilled Customer Experience Engineer to join our team in Ahmedabad. The ideal candidate will provide application support, troubleshoot technical issues, and ensure timely resolution via ITSM/ticketing systems — all while meeting...
-
Technical Support Advisor
2 days ago
Ahmedabad, Gujarat, India Aditi Tracking Support Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob DescriptionTechnical support advisor (GPS Tracking & Fleet Management)Position: Technical support advisorIndustry: GPS Tracking & Fleet ManagementLocation: Ahmedabad , Makrba,Prahlad nagarExperience: 2 to 4 YearsEmployment Type: Full-timeJob Overview:We are looking for a Customer Technical Advisor to provide expert guidance and support to clients...
-
Customer Support Executive
2 weeks ago
Ahmedabad, Gujarat, India Azilen Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob Purpose:who will play a key role in delivering an exceptional support experience to ourclients. While the focus will be on customer interaction and issue resolution,candidates with basic DevOps exposure will have an added edge in handling technicalescalations.Key ResponsibilitiesAct as the first point of contact for customer inquiries via email, phone,...
-
Technical Support Advisor
2 days ago
Ahmedabad, Gujarat, India Aditi Tracking Support pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob descriptionJob DescriptionTechnical support advisor (GPS Tracking & Fleet Management)Position: Technical support advisorIndustry: GPS Tracking & Fleet ManagementLocation: Ahmedabad , Makrba,Prahlad nagarExperience: 2 to 4 YearsEmployment Type: Full-timeJob Overview:We are looking for a Customer Technical Advisor to provide expert guidance and support to...
-
Customer Support Engineer – US Process
4 days ago
Ahmedabad, Gujarat, India SilverXis Inc. Full time ₹ 4,20,000 - ₹ 4,56,000 per yearLocation:Ahmedabad (Work from Office)Shift:Night Shift (US Hours)Take Home Salary:₹35,000 – ₹38,000 per monthEmployment Type:Full-TimeAbout the Role:We are looking for aCustomer Support Engineer – US Processwithstrong technical knowledge and exceptional communication skillsto provide end-to-end support for ourUS-based clients.The ideal candidate will...
-
Technical Support Engineer
7 days ago
Ahmedabad, Gujarat, India Motadata Full time ₹ 4,00,000 - ₹ 8,00,000 per yearPosition Title: Technical Support Engineer/Customer Experience EngineerExperience: 3-5 YearsLocation: Ahmedabad (WFO)About MotadataMotadata is a renowned IT monitoring and management software company that has been transforming how businesses manage their ITOps since its inception. Our vision is to revolutionize the way organizations extract valuable insights...
-
Technical Support Engineer
2 days ago
Ahmedabad, Gujarat, India Motadata Full time ₹ 5,00,000 - ₹ 15,00,000 per yearDescription : Position Title : Technical Support Engineer/Customer Experience Engineer. Experience : 3-5 Years. Location : Ahmedabad (WFO).About Motadata : Motadata is a renowned IT monitoring and management software company that has been transforming how businesses manage their ITOps since its inception. Our vision is to revolutionize the way...
-
Customer Support Manager
5 days ago
Ahmedabad, Gujarat, India studentink Full time ₹ 12,00,000 - ₹ 24,00,000 per yearJob Summary:We are seeking a highly motivated and experienced Customer Support Manager to lead and oversee the customer support operations of our organization. The incumbent will be responsible for ensuring that our customers receive exceptional service and support at all times. This role involves managing the day-to-day activities of the support team,...