Senior Sales Engineer, Customer Support Engineer

2 weeks ago

Ahmedabad, Gujarat, India Orient Enterprise Gujarat Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Description - Sr. Sales Engineer

Position Summary :-

The sales engineer must be experienced, ambitious, and have a strong track record in sales, accompanied by a genuine passion for selling technology solutions to Customers.

As an integral member of our team, you will drive sales by targeting new prospects and cultivating existing customer relationships to retain business and achieve high customer satisfaction.

Responsibilities

  • Establish new accounts and services accounts by identifying potential customers (Original equipment manufacturers, Aftermarket - Manufacturing industries in Segments including core segments like Cement, Power, F&B, and Steel including

Private and Government Organisations) by effective planning and organising sales call schedules

  • Follow leads given by the Manager & Marketing Team by securing appointments and identifying the potential opportunities after the visit.
  • Serve Existing Key and allotted customers by identifying their needs and building opportunities for products, equipment, and services based on value-selling techniques
  • Identify key personnel in customers and develop personal rapport with them by providing a high level of customer service
  • Provide relevant and factual technical and engineering information in face-to-face meetings, make sales presentations on products, services, or equipment to customers
  • Understanding customer operation / customer problems and give techno commercial solution or benefit proposal.
  • Submit techno-commercial proposals to clients
  • Gain customer acceptance by explaining or demonstrating cost reductions and operations improvements
  • Coordinate with own Customer Service team to provide technically and commercially correct quotations against customers inquiries
  • Prepare sales reports by collecting, analyzing, and summarizing sales information in reporting templates provided by the company
  • Conduct self-performance reviews and aim at exceeding targets and making plans to achieve gaps
  • Log daily activity and weekly report, any difficulties to the manager
  • Recovery of AR Payments, Overdues from all customers

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