Clinic Manager

23 hours ago

Hyderabad, Telangana, India Talent21 Full time

Role & responsibilities:

overseeing the overall daily operations, staff management, financial performance, and business development of the clinic to ensure high-quality patient care and profitability. The role balances administrative and strategic responsibilities in a specialized aesthetic and dermatology setting. Core Roles and Responsibilities

  • Operational Oversight: Managing the day-to-day operations to ensure smooth and efficient workflow, including patient scheduling, appointment management, and maintaining the cleanliness and organization of the clinic premises.
  • Staff Management and Leadership: Hiring, training, and evaluating the performance of clinic staff (dermatologists, therapists, receptionists, etc.). This includes creating work schedules, fostering teamwork, and addressing employee issues to maintain high staff morale.
  • Patient Care Coordination: Acting as a liaison between patients and healthcare professionals, handling patient complaints, ensuring high standards of customer satisfaction, and ensuring patient care plans are coordinated effectively.
  • Financial Management: Managing the clinic's budget, overseeing billing systems, processing insurance claims, monitoring expenses, and implementing cost-effective measures.
  • Inventory and Equipment Management: Coordinating with suppliers, managing the inventory of medical and office supplies, and overseeing the purchasing, maintenance, and repair of clinic equipment, such as laser machines.
  • Compliance and Quality Assurance: Ensuring all clinic operations adhere to healthcare regulations, licensing standards, and safety protocols, including the maintenance of accurate and confidential medical records.
  • Business Development and Marketing: Planning and executing marketing strategies and promotional schemes to attract new patients and retain existing clients, with a focus on achieving sales objectives and making the center profitable.

Key Skills Required

  • Strong leadership and managerial skills.
  • Excellent organizational and multitasking abilities.
  • Strong communication and interpersonal skills for liaising with patients, staff, and vendors.
  • Knowledge of healthcare laws, regulations, and compliance standards.
  • Proficiency in medical record-keeping and clinic management software.
  • Problem-solving and decision-making capabilities.
  • Customer service orientation.

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