Customer Support Executive-US Shift
2 weeks ago
Role Description
This is a full-time, on-site role for a Customer Support Executive based in Mumbai. The Customer Support Executive will handle day-to-day customer queries, ensure customer satisfaction, provide online support, and resolve customer issues. Responsibilities will also include offering technical support and maintaining high levels of customer service.
Qualifications
- Customer Support, Customer Service, and Customer Satisfaction skills
- Experience in Online Support and Technical Support
- Excellent communication and interpersonal skills
- Ability to work on-site in Mumbai
- Strong problem-solving skills and detail-oriented approach
- Experience in the electronics or IT industry is a plus
- Bachelor's degree in a relevant field is preferred
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