Operation & Customer Service Executive

1 week ago

Mumbai, Maharashtra, India AKASHICHEM PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 4,00,000 per year

AKASHICHEM is a leading regional chemical distribution & supply chain provider with its facilities and offices across the Asia Pacific. We have diversified businesses in various industries ranging from Industrial / Specialty Gases, Refrigerants & Industrial chemicals.

Our people are always at the forefront in technological advancement, in knowledge and skills with one goal in mind – "to provide superior value to our customers and suppliers".

With our Global presence we are a RELIABLE ONE-STOP CHEMICAL PROVIDER to the industry.

Job Overview:

We are seeking a detail-oriented and proactive individual to manage day-to-day operations including invoice preparation, warehouse & stock control, and customer service support. The role requires coordination between sales, logistics, and customers to ensure smooth business operations.

Key Responsibilities:

Invoicing & Documentation

  • Prepare and process customer invoices accurately.
  • Maintain billing records and ensure timely payments.
  • Coordinate with accounts team for reconciliations.

Warehouse & Stock Management

  • Maintain stock levels and update inventory records.
  • Monitor inward & outward movement of goods.
  • Coordinate with suppliers and logistics for timely deliveries.
  • Conduct regular stock audits and ensure accuracy.

Customer Service

  • Respond to customer inquiries via phone, email, and in person.
  • Resolve customer complaints and escalate issues when necessary
  • Provide product and order status updates to customers.
  • Build strong customer relationships for repeat business.

Qualifications & Skills:

  • Graduate in Commerce / Business Administration or equivalent.
  • Proficiency in MS Office (Excel, Word) and ERP/Inventory systems.
  • Strong communication and interpersonal skills.
  • Good organizational and multitasking abilities.
  • Prior experience in invoicing, stock management, or customer service preferred.

Compensation:

  • Salary as per industry standards.
  • Additional benefits as per company policy

INTERESTED CANDIDATES PLEASE APPLY WITH RESUME IN ENGLISH

Job Types: Full-time, Permanent

Pay: ₹10, ₹33,535.75 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Work from home

Application Question(s):

  • Kindly state your current and expected salary

Language:

  • English (Preferred)
  • Hindi (Preferred)

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