Operation & Customer Service Executive

1 week ago

Mumbai, Maharashtra, India AKASHICHEM PRIVATE LIMITED Full time ₹ 10,000 - ₹ 33,535 per year

AKASHICHEM is a leading regional chemical distribution & supply chain provider with its facilities and offices across the Asia Pacific. We have diversified businesses in various industries ranging from Industrial / Specialty Gases, Refrigerants & Industrial chemicals.

Our people are always at the forefront in technological advancement, in knowledge and skills with one goal in mind – "to provide superior value to our customers and suppliers".

With our Global presence we are a RELIABLE ONE-STOP CHEMICAL PROVIDER to the industry.

Job Overview:

We are seeking a detail-oriented and proactive individual to manage day-to-day operations including invoice preparation, warehouse & stock control, and customer service support. The role requires coordination between sales, logistics, and customers to ensure smooth business operations.

Key Responsibilities:

Invoicing & Documentation

  • Prepare and process customer invoices accurately.
  • Maintain billing records and ensure timely payments.
  • Coordinate with accounts team for reconciliations.

Warehouse & Stock Management

  • Maintain stock levels and update inventory records.
  • Monitor inward & outward movement of goods.
  • Coordinate with suppliers and logistics for timely deliveries.
  • Conduct regular stock audits and ensure accuracy.

Customer Service

  • Respond to customer inquiries via phone, email, and in person.
  • Resolve customer complaints and escalate issues when necessary
  • Provide product and order status updates to customers.
  • Build strong customer relationships for repeat business.

Qualifications & Skills:

  • Graduate in Commerce / Business Administration or equivalent.
  • Proficiency in MS Office (Excel, Word) and ERP/Inventory systems.
  • Strong communication and interpersonal skills.
  • Good organizational and multitasking abilities.
  • Prior experience in invoicing, stock management, or customer service preferred.

Compensation:

  • Salary as per industry standards.
  • Additional benefits as per company policy

INTERESTED CANDIDATES PLEASE APPLY WITH RESUME IN ENGLISH

Job Types: Full-time, Permanent

Pay: ₹10, ₹33,535.75 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Work from home

Application Question(s):

  • Kindly state your current and expected salary

Language:

  • English (Preferred)
  • Hindi (Preferred)

  • Customer Service Executive

    4 weeks ago

    Mumbai, Maharashtra, India GETSETFIT Full time

    Company Description GETSETFIT is a virtual fitness studio offering a one-stop solution for all fitness and nutrition needs, including myth busting and facts. Role Description This is a full-time on-site role located in Mumbai for a Customer Service Executive at GETSETFIT. The Customer Service Executive will be responsible for managing customer inquiries,...

  • Customer Service Executive

    2 weeks ago

    Mumbai, Maharashtra, India Falnest Relocations Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Company Description Falnest Relocations is a leading global mobility company dedicated to providing seamless and efficient relocation solutions worldwide. Their services include residential relocations, corporate relocations, employee relocations, vehicle relocations, art and artifacts relocations, hospitality logistics, storage services, and short-term...

  • Customer Service cum Operation Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Talent Corner Hr Services Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Customer Service Executive - Manage customer interactions ensuring smooth operational processes. 1 year of experience in handling customer queries & coordination efficiently for Shipping & Logistics Company. Location: Vashi

  • Senior Customer Service Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Ltd Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...

  • Customer Service Operations Specialist

    7 days ago

    Mumbai, Maharashtra, India beBeeOperational Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Service Operations AssociateThis role is ideal for a customer-focused individual who can handle ocean freight operations and provide exceptional service to clients.About the RoleWe are seeking a highly organized and communicative Customer Service Operations Associate to join our team. As the primary point of contact for customers, you will be...

  • Customer Service Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Emperia Group Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Company DescriptionAt Emperia Group, we develop exceptional spaces in Mumbai and Navi Mumbai using the finest designs and craftsmanship, backed by unparalleled quality and service. We have evolved significantly from our humble beginnings, embracing a culture and value-based system that defines our identity and operations. Our commitment to accountability...

  • SVP / VP - Customer Service & Operations

    2 weeks ago

    Mumbai, Maharashtra, India BOBCARD Full time US$ 1,50,000 - US$ 2,00,000 per year

    Key highlights of the role are listed below (purely indicative and not limiting):Take active ownership in shaping and executing the credit card business strategy in alignment with organizational goals.Design and execute robust Customer Experience and back-office goals to support evolving long-term business strategy.1. Customer Service Strategy &...

  • Customer Service Executive

    2 weeks ago

    Mumbai, Maharashtra, India Peak Performance Advisors (OPS) PVTLTD Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    Employment Type: Full-timeExperience Level: Entry Level (6 months - 1 year preferred)Position Overview: We are looking for a dedicated and customer-focused Customer Service Executive to join our customer support team. The ideal candidate will be a B.Com graduate with 6 months to 1 year of experience in customer service, support, or related fields. This role...

  • Customer Service Operations Manager

    6 days ago

    Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Description:The Customer Service Operations Manager is responsible for managing the day-to-day operations of customer care, management, and disputes. This includes overseeing operations related to customer queries and complaints, as well as ensuring the overall effectiveness of customer service channels.">Required Skills and Qualifications:Key skills...

  • Customer Service Executive

    4 days ago

    Navi Mumbai, Maharashtra, India Connect Full time ₹ 2,16,000 - ₹ 3,00,000 per year

    Job Role: Customer Service Executive - Yes Bank (Inbound Process)Location: Kasarwadawali, Thane (w)Shift: Day Rotational Shifts / Rotational Week Off Salary: 18, ,000 (In-hand) + IncentivesTransportation: Pick-up and drop facility available from Thane StationJob Description:We are hiring Customer Service Executives for a reputed banking process (Yes Bank)....