Customer Support Team Lead
2 days ago
Work From Office
We're Hiring Join Our Call Center Team
We are expanding our call center operations and are looking for enthusiastic, skilled, and driven professionals to join our growing team. Explore the available roles below:
1. Call Centre Trainer
- Vacancies: 1
- CTC Range: LPA
- Role Summary: Responsible for conducting training programs for new hires and upskilling existing staff. Should have strong communication skills, experience in process training, and knowledge of soft skills development.
2. Team Leaders
- Vacancies: 3
- CTC Range: 3.8 – 4.8 LPA
- Role Summary: Supervise a team of call center agents, manage performance, motivate the team, and ensure daily targets and quality standards are met.
3. Quality Analysts
- Vacancies: 2
- CTC Range: 3.8 – 4.8 LPA
- Role Summary: Monitor and evaluate call quality, share feedback with agents, and work closely with team leads and trainers to enhance customer service standards.
4. MIS Executive
- Vacancy: 1
- CTC Range: 3.2 – 4.2 LPA
- Role Summary: Prepare reports and dashboards for call center operations, analyze trends, maintain call data, and support strategic decision-making with accurate information.
5. Call Center Executives (Voice/Non-Voice)
- Vacancies: 15
- CTC Range: 2.0 – 2.5 LPA
- Role Summary: Interact with customers over calls/chats to resolve queries, handle service requests, upsell (if required), and ensure high customer satisfaction.
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Team Lead
2 days ago
Bengaluru, Karnataka, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 2,00,000 - ₹ 12,00,000 per yearMEGA Walk in DriveSTARTEK welcomes experienced professionals for the role of Team LeadYour Next Big Win: Lead Our GrowthHR Name - Alisha A.HR Contact Date of Interview - 26th August th September 2025Interview Location -Startek ITPL, 6th Floor, Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru Interview Time - 12:30 PM -- 05:30 PM5 days working...
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Customer Support Team Lead
2 weeks ago
Bengaluru, Karnataka, India, Karnataka Intellithink Industrial IoT Full timeAt Intellithink, we are building intelligent solutions that combine data science, advanced analytics, and domain expertise to solve complex real-world problems. Our work spans across predictive maintenance and industrial AI — helping businesses harness the power of data to improve reliability, efficiency, and decision-making.Customer Support Lead – IoT...
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Customer Support Team Lead
2 weeks ago
Bengaluru, Karnataka, India, Karnataka CARS24 Full timeWhat will you drive?Lead, coach, and mentor a team of customer service representatives to achieve performance targets.Monitor daily operations, call quality, and ensure SLA adherence.Communicate and collaborate effectively with internal and external stakeholders.Optimize funnel conversion at every stage (lead to inspection, inspection to stock-in,...
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Customer Service Team Lead
1 day ago
Bengaluru, Karnataka, India Westbury Kommerce Full time ₹ 15,00,000 - ₹ 25,00,000 per yearPosition Title:Customer Service Team LeadEducation:Graduate / PostgraduateExperience: 10 yearsLocation:BengaluruRole DescriptionResponsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive work...
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Customer Support Team Lead
1 week ago
Bengaluru, Karnataka, India GP Supply Chain Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesInteract with customers via phone and email to address their inquiries, requests, and concerns in a professional and timely manner.Provide accurate and detailed information about our company services, and shipment delivery update to customers.Assist customers in tracking shipments and resolving delivery issues.Handle customer...
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Customer Support Lead
2 days ago
Bengaluru, Karnataka, India Medi Assist Full time ₹ 1,04,000 - ₹ 1,30,878 per yearOverview:We are looking for an experienced Non-Voice Team Leader to manage and guide our team of customer support representatives. The ideal candidate will have strong leadership skills, a track record of excellent performance in non-voice support channels, and the ability to drive team productivity and customer satisfaction.Key Responsibilities:Lead,...
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Team Lead Customer Service
5 days ago
Bengaluru, Karnataka, India IntouchCX Full time ₹ 5,00,000 - ₹ 12,00,000 per yearAbout the JobWere changing the way people think about customer care, and we need your helpWe are seeking a Team Lead to guide and support our Customer Service Representatives (CSRs), ensuring consistently high-quality customer interactions. The role requires a deep understanding of our partners brand, values, products, promotions, and procedures....
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Customer Support Lead
2 days ago
Bengaluru, Karnataka, India CROSSBEATS Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob description:We are a fast-growing Direct-to-Consumer (D2C) brand selling innovative consumer electronics across Amazon, Flipkart, and other marketplaces in India. We pride ourselves on delivering exceptional customer experiences and are looking for a Customer Support Manager (E-Commerce) to lead our support team and handle marketplace escalations...
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Team Lead Customer Research
3 days ago
Bengaluru, Karnataka, India cult fit Full time ₹ 15,00,000 - ₹ 25,00,000 per yearThis role is an important function of the central research team, focused on capturing customer perspectives through direct interactions, probing conversations, and structured research projects. The Team Lead - Customer Research will be responsible for engaging with customers, uncovering deep insights, and helping translate those findings into meaningful...
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Team Lead
5 days ago
Bengaluru, Karnataka, India Inspiration Manpower Consultancy Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Title: Customer Support Team LeadLocation: BangaloreDepartment: Customer SupportReports To: Customer Support Manager / Head of Customer ExperienceJob Type: Full-timeJob Summary:We are seeking a proactive and customer-focused Customer Support Team Lead to oversee daily operations of our support team, drive performance, and ensure a seamless experience for...