Specialist, HR Services

3 days ago

Pune, Maharashtra, India Mastercard Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Job Title:

Specialist, HR Services

Overview:

Overview

• The team supports MasterCard's global HR operations and technology function. This includes providing technology services and solutions worldwide, and providing the HR service center function supporting the worldwide employee population with regarding HR policies, processes, programs and systems. This position is the focal point for day-to-day employee questions and needs relative to employee inquiries. This position helps administer HR lifecycle inquiries and transaction services.

Role

• Communicate new policies/processes to employees; resolve inquiries in a timely manner to meet or exceed customer expectations and provide 'priceless employee experiences'

• Ensure audit compliance through transaction processing and approval flows.

• Manage confidential data in a professional manner and according to HIPPA rules and MasterCard confidentiality requirements.

All About You

• Do you have a passion for people? Are you motivated by solving inquiries with compassion and confidentiality? Are you an HR professional with high energy and commitment to responding quickly and accurately?

• Are you excellent with attention to detail and pride yourself on accuracy?

• Do you enjoy working in a fast-paced environment?

• Ability to manage multiple tasks simultaneously acquired through previous experience in related field.

• A highly organized, articulate individual who knows how to develop and maintain excellent working relationships as well as providing customer satisfaction are needed.

• Excellent oral and written communication abilities

• Excellent MS Office Suite Skills: Excel, Word, and OutlookTo find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.

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