It Applications Team Lead

6 days ago

Mumbai, Maharashtra, India Maa Laxmi Consultant Full time ₹ 5,00,000 - ₹ 25,00,000 per year

Role Overview

The IT Application Manager will be accountable for managing and ensuring seamless operations of all academic, administrative, and enterprise IT applications at the BITS Mumbai Campus. This includes oversight of Salesforce CRM & Admissions, Student Information System (SIS), Learning Management System (LMS), Library Management System, Financial ERP, HRMS, and other mission-critical applications. The role will involve driving efficiency, integration, security, and innovation in technology solutions that support faculty, staff, and students..

Role & responsibilities

Application Management & Operations

  • Manage the end-to-end lifecycle of enterprise applications (deployment, configuration, upgrades, integration, performance optimization).
  • Ensure high availability, reliability, and security of all academic and administrative applications.
  • Oversee issue resolution, incident management, and root cause analysis for application-related problems.

Stakeholder Engagement

  • Partner with academic leaders and administrative heads to understand requirements and deliver effective IT solutions.
  • Act as the primary liaison with application vendors and service providers.
  • Lead user adoption initiatives, including training and support.

Strategic Planning & Governance

  • Define and execute the application roadmap in alignment with institutional digital transformation goals.
  • Establish governance standards, documentation, and compliance with IT policies.
  • Recommend and implement innovative technology solutions to enhance teaching, learning, and operations.

Team Leadership & Vendor Management

  • Lead and mentor the application support team at campus level.
  • Manage vendor relationships, negotiate contracts/SLAS, and ensure quality service delivery.
  • Promote a culture of service excellence, accountability, and continuous improvement..

Integration & Data Management

  • Drive seamless integration of CRM, SIS, LMS, ERP, HRMS, and other systems.
  • Ensure data integrity, consistency, and accessibility across platforms.
  • Maintain compliance with data privacy, cybersecurity, and higher education regulatory requirements.

Preferred candidate profile

  • Bachelor's degree in Computer Science, Information Technology, or a related discipline (Master's preferred).
  • .Around 15 years of progressive experience in IT application management, ideally in higher education or large enterprise environments.
  • Expertise in managing Salesforce CRM, ERP (Finance & HR), SIS, LMS, Library Management, and related systems.
  • .Strong experience in application integration, vendor management, and IT governance.
  • Demonstrated success in leading teams and managing complex projects.
  • Knowledge of cybersecurity, compliance, and digital transformation best practices.

Key Skills & Competencies

  • Functional and technical expertise in enterprise applications.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent project management and change management capability.

  • Team Lead

    2 weeks ago

    Mumbai, Maharashtra, India Global IT Solutions Full time ₹ 4,20,000 per year

    Company DescriptionWe are hiring for the post of Team Lead for an Indian multinational technology company that provides IT services, consulting, and business process services. It is a leader in the Indian IT market and is one of the six leading Big Tech companies in India. Minimum of 2-3 years of relevant experience as Team Lead is required.Role...

  • Application Support Team Lead

    1 week ago

    Mumbai, Maharashtra, India Emkay Global Financial Services Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role Overview:The Application Support Team Lead is responsible for managing a team of support consultants (1st–3rd line) to ensure smooth operation of application support services. This role focuses on incident resolution, process improvement, and maintaining high levels of customer satisfaction.Key Responsibilities:Team Leadership: Lead, mentor, and coach...

  • Team Lead

    5 days ago

    Navi Mumbai, Maharashtra, India Brocus It Solutions Full time ₹ 45,000 - ₹ 55,000 per year

    Responsibilities:* Manage team performance through coaching & KPI tracking* Lead by example, driving shrinkage & attrition reduction* Ensure AHT compliance, rostering accuracyInterview time: 7:30 pm - 9:00 pmLocation: Sanpada, Navi MumbaiHealth insuranceSales incentivesPerformance bonus

  • Application Support Team Lead

    2 weeks ago

    Navi Mumbai, Maharashtra, India Manek Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    10+ years of experience in application support, preferably in the financial services or capital markets domain. Minimum 3+ years of hands-on experience with NSE or other exchange trading systems. Experience in leading and mentoring support teams. Required Candidate profileWorking knowledge of databases (SQL, Oracle, etc.)Familiarity with ITIL processes,...

  • Application Support Team Lead

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Emkay Global Financial Services Ltd Full time

    Role Overview:The Application Support Team Lead is responsible for managing a team of support consultants (1st–3rd line) to ensure smooth operation of application support services. This role focuses on incident resolution, process improvement, and maintaining high levels of customer satisfaction.Key Responsibilities:Team Leadership: Lead, mentor, and coach...

  • Team Lead

    5 days ago

    Mumbai, Maharashtra, India Vernost Tech Venture Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Tech Lead(Angular, Node, React, Flutter) About Vernost:Vernost is the new age Technology-driven Company with offices in India & Overseas. The Company was founded by successful and passion-driven entrepreneurs. Our solutions empower enterprises to meet the needs of todays digital customer in a cost-effective way. Our digital services enable businesses to...

  • Team Lead

    1 week ago

    Mumbai, Maharashtra, India Ground Zero Full time ₹ 25,00,000 - ₹ 70,00,000 per year

    Role: Team Lead - Scholarship, MumbaiExperience: 15+ yearsSalary: upto 35 LPA __________________________________________________ About the Role: The Lead - Scholarships is a pivotal program leadership position responsible for overseeing the entire strategy and operations of the Foundation's Scholarship Programme. This role is crucial for ensuring the...

  • Team Lead

    1 week ago

    Navi Mumbai, Maharashtra, India Hipotz Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Dear Candidate,We are hiring for Team Lead Application Support at ThaneWork mode- Work From officeJDWe are looking for an experienced and dynamic Team Lead - Application Support to manage and oversee the organizations critical applications. The ideal candidate will possess a strong technical background, with expertise in vendor management, project...

  • Copy Lead

    2 weeks ago

    Mumbai, Maharashtra, India Team Pumpkin Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    About Us:Team Pumpkin is a vibrant and forward-thinking marketing agency committed to producing compelling and effective campaigns. We are looking for a talented and strategic Copy Lead to join our creative team. This is an opportunity to work in a dynamic environment where your words will shape the voice of leading brands.Role & Responsibilities:As the Copy...

  • Database Team Lead

    2 weeks ago

    Navi Mumbai, Maharashtra, India Simple Logic IT Private Limited Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Dear Candidate,Hope you and your loved ones are doing wellKindly find the Job Description below for your reference.Job Description – Database LeadWe are looking for an experiencedTeam Leadwith strong expertise in SQL and database management.Lead and manage a team of 10+ resources to deliver high-quality outcomes.Work with large datasets, writing efficient...