Lead - NCS Engagement

5 days ago


Mumbai, Maharashtra, India Johnson & Johnson Full time ₹ 15,00,000 - ₹ 25,00,000 per year

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

MedTech Sales

Job Sub Function:

Key Account Management – MedTech (No Commission)

Job Category:

Professional

All Job Posting Locations:

Bangalore, Karnataka, India, Mumbai, India

Job Description:

Job Title: Manager – Non-Clinical Stakeholder Management

Location: India (Mumbai, Delhi)

Department: Strategic Customer Group, Growth Capabilities & New Business Development

About Johnson & Johnson MedTech India

At Johnson & Johnson MedTech, we are committed to changing the trajectory of health for humanity. Guided by our Credo, we place the needs and well-being of the people we serve first. Our MedTech division in India is at the forefront of driving innovation, improving access, and enabling better outcomes across surgical, orthopedic, cardiovascular, and interventional solutions.

Role Overview

This is a high-impact, high-visibility role within the Strategic Customer Group, designed to strengthen engagement with non-clinical stakeholders across India's rapidly evolving healthcare ecosystem. The Manager – Non-Clinical Stakeholder Management will be responsible for building and nurturing relationships with key administrative and financial decision-makers in hospitals in Strategic Customer Groups (SCG) / Integrated Delivery Networks (IDNs), including:

  • Hospital Unit Heads
  • Unit Biomedical Engineers & Central Biomedical Heads
  • Unit procurement
  • Unit finance Leaders
  • Other Influencers in capital, consumable and operational decision-making in the hospital healthcare provider eco-system

The role will be pivotal in identifying, curating and shaping strategic partnerships, driving value-based conversations and enabling long-term collaborations that align with Johnson & Johnson's mission to improve patient outcomes.

Key Responsibilities

External Stakeholder Engagement

  • Develop and execute engagement strategies for non-clinical stakeholders across key accounts and strategic hospital networks.
  • Understand hospital operations, procurement cycles, capital planning, and biomedical workflows
  • Tailor value propositions relevant to this customer group
  • Collaborate with sales, marketing, and clinical teams
  • Excellence in delivery of integrated solutions that meet stakeholder needs.

Internal Stakeholder Management

  • Navigate and work effectively with internal functions including marketing, strategic customer group, regional & national sales leaders and business unit leaders across all business units
  • Lead cross-functional (legal & compliance, finance, supply chain etc.) initiatives to understand, address stakeholder requirements and ensure seamless execution.
  • Drive alignment across business units to support enterprise-level account strategies.

Market Intelligence & Strategic Insights

  • Provide strategic input to leadership on market dynamics, stakeholder priorities, and partnership opportunities.
  • Monitor trends in hospital consolidation (greenfield and brownfield), insurance penetration, and healthcare infrastructure development.
  • Identify opportunities arising from the growth of IDNs and private equity-backed hospital chains.
  • Leverage insights to inform account planning, solution development, and stakeholder engagement.

Qualifications & Experience

  • Education: Bachelor's degree in Life Sciences, Engineering, or Business. Tier-1 MBA preferred.
  • Experience: 8–12 years in global pharmaceutical companies like Eli Lilly or medical device or healthcare technology companies such as Abbott, Medtronic, Boston Scientific, Smith & Nephew, Zimmer, Stryker, GE Healthcare, Philips, or Siemens or marketing and engagement roles in healthcare provider set-ups.
    • Proven track record in Key Account Management or Strategic Account Management at an enterprise / network level
  • Experience engaging with non-clinical and financial buyers is essential.
  • Exposure to hospital administration, biomedical engineering, and procurement processes is highly desirable.

Key Competencies

  • Strong stakeholder management and influencing skills
  • Strategic analytics, thinking and business acumen including contract management
  • Collaborative leadership and cross-functional coordination
  • Excellent communication and presentation skills
  • Deep understanding of the Indian healthcare landscape

Why This Role Matters

India's healthcare sector is undergoing a transformation, with increasing consolidation, insurance coverage, and infrastructure investment. This role offers a unique opportunity to be at the center of this evolution, shaping how Johnson & Johnson MedTech partners with hospitals and health systems to deliver better care.

Our Credo Commitment

At Johnson & Johnson, our Credo guides everything we do. We are responsible to the patients, doctors, and nurses, to mothers and fathers and all others who use our products and services. We are responsible to our employees, to the communities in which we live and work, and to the world community. This role embodies our Credo values by fostering partnerships that prioritize patient outcomes, operational excellence, and ethical collaboration.



  • Mumbai, Maharashtra, India Lead feet Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Contact Details Common ResponsibilitiesOutbound Calls: Contact potential customers to promote products/services and generate leads.Inbound Calls: Address customer inquiries, concerns, and complaints.Product/Service Information: Explain product features, benefits, and pricing to prospective customers.Data Management: Maintain accurate customer interaction...

  • Quality Lead

    1 week ago


    Mumbai, Maharashtra, India Bureau Veritas Consumer Products Services Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesCreate, edit, and maintain templates, SOPs, scorecards, and quality documentation across GPCEnsure QPAC scores, findings, and RCA are accurately recorded in monthly checklistsLead quarterly review & analysis at individual, team, and GPC levels to identify trends & improvement areas using key quality tools like RCA, Pareto analysis,...

  • Employee Engagement

    4 weeks ago


    Mumbai, Maharashtra, India Hunger Inc Hospitality Full time

    THE ROLE At Hunger Inc Hospitality we believe that great people create great experiences As a dynamic and experienced Employee Engagement Experience Lead in our team you will be a key player in shaping our employer brand and creating a workplace where employees continue to feel valued motivated and inspired This role is a unique blend of strategic...

  • Engagement Manager

    5 days ago


    Mumbai, Maharashtra, India Artem HealthTech Private Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Key ResponsibilitiesServe as the primary point of contact for government stakeholders throughout the HMIS implementation process.Build and maintain strong, collaborative relationships with government representatives at central, regional, and facility levels.Address and manage client concerns, providing timely resolutions and ensuring clear documentation of...


  • Mumbai, Maharashtra, India Talisman HR Solutions Full time

    Designation Lead Engagement Specialist Exp 0 to 10 Yrs Salary Best in Industry Working days 5 Days a week Saturday is a mandatory working day Sunday will be a weekly off One additional off can be availed between Monday to Friday JD Make Outbound Calls Contact potential study abroad Master s aspirants to inform them about our upcoming events ...


  • Mumbai, Maharashtra, India HRhelpdesk Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Job InformationJob Opening IDZR_712_JOBDate Opened09/01/2025IndustryFinancial ServicesWork Experience5-10 yearsJob TypeFull timeSalaryConfidentialCityMumbaiState/ProvinceMaharashtraCountryIndiaZip/Postal Code400053Job DescriptionThe Organization is a well established Indian multinational conglomerate, the position is for their financial services/Broking...


  • Mumbai, Maharashtra, India ServiceNow Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85 PERCENT of the Fortune 500. Our...


  • Mumbai, Maharashtra, India ServiceNow Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...


  • Mumbai, Maharashtra, India ServiceNow Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...


  • Mumbai, Maharashtra, India IIFL Finance Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Were looking for an enthusiastic Employee Engagement Specialist to bring initiatives to life, foster connection, and elevate the employee experience across the organization.If you're someone who thrives on planning meaningful activities, boosting team spirit, and creating real-time impact, this role is your stage.What Youll Own & Drive:Amber Platform...