International Chat Process

1 day ago


Pune, Maharashtra, India WNS Holdings Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Note: Please read JD carefully then only apply if you are living in Pune.

Role & responsibilities

  • Interact with international customers via chat to resolve queries and provide information.
  • Ensure customer satisfaction by delivering prompt and accurate responses.
  • Maintain and update customer records in the system.
  • Work collaboratively with the team to meet service quality standards.
  • Adhere to process guidelines and performance metrics.

Preferred candidate profile

  • Education: Graduate or Undergraduate (any stream).
  • Experience:

  • Candidates with international BPO experience preferred.

  • Freshers with excellent communication skills are welcome.

  • Skills Required:

  • Excellent verbal and written communication skills in English.

  • Good typing speed and basic computer knowledge.

  • Availability:

  • Comfortable with rotational shifts and rotational week offs.

  • Immediate joiners only
  • Only Pune candidate preferred

  • Comfortable with Rotational shifts & rotational week offs

Perks & Benefits:

  • Attractive salary package and performance incentives.
  • Opportunity to work in an international environment.
  • Growth opportunities within the organization.

Interview Rounds: (Face to face interviews only)

  1. HR Round
  2. Grammar & Communication Assessment
  3. Operations Round

Apply Now on OR if you are passionate about customer service and ready to join immediately



  • Pune, Maharashtra, India Tech Mahindra Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Hiring for International Telecom CHAT PROCESSWork Location- Pune Hinjewadi Phase s3Work Mode: Work from Office.Shift : US Rotational ShiftWeek Off- Rotational Week OffsCab : Both Way Cab ServiceRequirement :Minimum 1 year of relevant experience required in International chat process on dual concurrency.12th Pass can applyImmediate Joiner PreferredReady to...


  • Pune, Maharashtra, India WNS Holdings Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Now Hiring: Chat Support Executives @ WNS PuneAre you great at conversations and problem-solving online?Join WNS Global Services as a Chat Process Executive and be part of a global teamLocation: Viman Nagar, PuneRole: Associate / Sr. Associate International Chat SupportShift: Rotational (24/7, includes night shifts)Eligibility: UG / Graduate | 03 years of...


  • Pune, Maharashtra, India Tech Mahindra Full time ₹ 24,00,000 - ₹ 36,00,000 per year

    TECH MAHINDRA IS HIRING FOR AUSTIALIAN VOICE AND CHAT PROCESS -EXPERIENCEDOPENINGS FOR VOICE AND CHAT PROCESS TECH MAHINDRA LIMITED offers you an opportunity to join one of India's largest international telecom BPOs.Key Responsibilities:Voice Process and Chat processProvide excellent customer service to clients across different time zonesResolve customer...


  • Pune, Maharashtra, India WNS Holdings Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Exciting Career Opportunity at WNS PuneWNS Global Services is looking for Voice & Chat Process Executives to join our dynamic teamPosition: Associate / Sr. Associate Customer SupportProcess: International Voice & Chat SupportLocation: Viman Nagar, PuneShift: Rotational (24/7) including night shiftsEligibility: UG/Graduate | 0–3 years of experienceWhy Join...


  • Pune, Maharashtra, India ADA Tech Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Required Candidate profileRotational Shift At least 1-2 years of experience in a chat support role focused on quick...


  • Pune, Maharashtra, India ADA Tech Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Rotational Shift Required Candidate profileAt least 1-2 years of experience in a chat support role focused on quick...


  • Pune, Maharashtra, India Ghrs Training Full time ₹ 4,32,000 - ₹ 7,20,000 per year

    -International CHAT Process (UK)-Rotational Shift-Salary - Upto 6 LPA + Inc-Any Graduate with 1 year Chat OR Voice process experience-Location - ( Hadapsar) -For More Info Call OR What's App @ / Required Candidate profileExcellent Communication Skills in ENGLISH is mandatory.Any Graduate with 1 year Relevant Experience.Immediate Joiner Perks and...


  • Pune, Maharashtra, India impact pvt Full time ₹ 3,96,000 - ₹ 11,88,000 per year

    Role : International Email and Chat ExecutiveExperience : Min 1 year of experience into International Email and Chat ExecutiveLocation : Pune, Magarpatta HadpasarNotice : Immediate to 15 DaysEducation : GraduationSkills : International BPO Experience mandatoryShift : Night ShiftJob Type: Full-timePay: Up to ₹33,000.00 per monthExperience:International...


  • Pune, Maharashtra, India Avalanche High-Tech Enterprise Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionAvalanche High-Tech Enterprise is an all-encompassing online platform that integrates recruitment services, IT solutions, and product development to support business growth. Our platform connects organizations with top talent through advanced tools and algorithms, making it easier to match skill sets with the right opportunities. With a...


  • Pune, Maharashtra, India Wipro Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job descriptionRole Overview:We are seeking proactive and detail-oriented Collections Agents to manage enterprise telecom customer accounts via chat & voice-based interactions. The ideal candidate will be responsible for maintaining healthy receivables, ensuring timely payments, and reducing DSO by following up with clients across various revenue buckets....