International Chat Process
1 day ago
Note: Please read JD carefully then only apply if you are living in Pune.
Role & responsibilities
- Interact with international customers via chat to resolve queries and provide information.
- Ensure customer satisfaction by delivering prompt and accurate responses.
- Maintain and update customer records in the system.
- Work collaboratively with the team to meet service quality standards.
- Adhere to process guidelines and performance metrics.
Preferred candidate profile
- Education: Graduate or Undergraduate (any stream).
Experience:
Candidates with international BPO experience preferred.
Freshers with excellent communication skills are welcome.
Skills Required:
Excellent verbal and written communication skills in English.
Good typing speed and basic computer knowledge.
Availability:
Comfortable with rotational shifts and rotational week offs.
- Immediate joiners only
Only Pune candidate preferred
Comfortable with Rotational shifts & rotational week offs
Perks & Benefits:
- Attractive salary package and performance incentives.
- Opportunity to work in an international environment.
- Growth opportunities within the organization.
Interview Rounds: (Face to face interviews only)
- HR Round
- Grammar & Communication Assessment
- Operations Round
Apply Now on OR if you are passionate about customer service and ready to join immediately
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