Hiring For AN International CHAT Process

1 day ago


Pune, Maharashtra, India Tech Mahindra Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Hiring for International Telecom CHAT PROCESSWork Location- Pune Hinjewadi Phase s3Work Mode: Work from Office.Shift : US Rotational ShiftWeek Off- Rotational Week OffsCab : Both Way Cab ServiceRequirement :Minimum 1 year of relevant experience required in International chat process on dual concurrency.12th Pass can applyImmediate Joiner PreferredReady to RelocateMax Age- 44Interview Pattern: HR Round > Ops Round> Written Versant ( 58/80 ) > Chat AssessmentJob Responsibilities:Respond to customer questions and requests via live chat in a professional and timely manner.Offer accurate and detailed information about a company's products and services to help customers make informed decisions.Accurately record all customer interactions and resolutions in a Customer Relationship Management (CRM) system for future reference and reporting.Strive to meet individual and team performance metrics, including response times and customer satisfaction levels.Contact No: Swara



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