FIELD SERVICE ENG.

3 days ago

Ahmedabad, Gujarat, India Multitech Control Systems Full time ₹ 25,20,000 - ₹ 31,20,000 per year

Job Overview:

  • A person who will be responsible for managing new projects, service and maintenance management, Handling of site visits, telephonic support and ticket management, customer relations, quality checks, and feedback management.
  • The successful candidate will work closely with the team to ensure customer satisfaction and timely project completion.

Roles & Responsibilities

  • Leads on-site service activities, including installations, commissioning, complex repairs, and AMC execution.
  • Acts as a key link between customer support and field technicians.

Requirement Skills

  • Conduct site assessments, installations, and commissioning for customer projects.
  • Handle AMC maintenance schedules, complex repairs, and system troubleshooting on-site.
  • Manage customer training during handovers and ensure systems are fully operational.
  • Prepare service reports, including site observations and recommendations.
  • Collaborate with service managers on performance tracking and resource planning.
  • Provide feedback for process improvements and SOP revisions.
  • Assist in customer feedback analysis and participate in service quality reviews.

Education Qualification

  • Bachelor's / Diploma degree in Engineering or a related field.

Work Experiences

  • 2 or more years in project and service management

Work Location

  • THALTEJ (Office)

Job Type

  • Full-time Duty: Mon to Fri 10:00 am to 7:00 pm & Saturday 10:00 am to 05:00 pm

Week Off

  • Sunday

Salary Structure

  • 21,000 to 26,000 CTC per month

Age Limit

  • 23 to 35 years

Job Type: Full-time

Pay: ₹21, ₹26,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Leave encashment

Work Location: In person

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