Field Service Engineer

3 days ago

Ahmedabad, Gujarat, India Agilent Technologies Full time ₹ 12,00,000 - ₹ 24,00,000 per year
Job Description

GCMSD Engineer Position Summary

GCMSD Engineer with a minimum of 6 years of experience working with Gas Chromatography–Mass Spectrometry Detectors (GCMSD) or related gas-phase products, Pharma, food industries, or QC/R&D laboratory environments. A strong background in chemistry or related scientific discipline is highly preferred.

The role is responsible for supporting customers on-site through installation, implementation, optimization, maintenance, and repair of Agilent and multi-vendor systems. The engineer will act as a trusted technical expert, ensuring maximum system performance and customer satisfaction while collaborating closely with internal teams.

Key Responsibilities

  • Install, implement, and optimize hardware, software, networking, and configuration for GCMSD systems at customer sites.

  • Provide diagnosis, troubleshooting, and resolution of product performance issues.

  • Deliver maintenance, calibration, and repair services, ensuring system reliability and uptime.

  • Advise customers on preventive maintenance, configurations, and best practices to enhance system performance.

  • Proactively identify and resolve potential equipment or software issues to minimize unplanned downtime.

  • Deliver integrated solutions including peripherals, communications, operating systems, and application software (delivery only, not design).

  • Serve as an internal escalation point for technical issues and collaborate with global Support, Sales, Marketing, and R&D teams.

  • Provide technical training, workshops, and knowledge-sharing sessions for customers and internal field engineers.

  • May conduct on-site calibration for large-volume customers.

  • Maintain compliance with customer/vendor credentialing requirements, including certifications, health, and safety regulations.

  • Preferred Competencies

  • Deep understanding of gas chromatography, mass spectrometry, and analytical workflows.

  • Familiarity with third-party products and laboratory software solutions.

  • Experience managing customer escalations and delivering technical excellence in high-pressure situations.

  • Strong collaboration skills to work cross-functionally with global Agilent teams.

QualificationsQualifications & Requirements

  • Bachelor's or Master's degree in Chemistry, Analytical Sciences, or a related technical field (preferred).

  • Minimum 6 years of hands-on experience in GCMSD systems, gas-phase instrumentation, or equivalent industries/laboratories.

  • Strong technical expertise in installation, troubleshooting, and maintenance of scientific instrumentation.

  • Proven ability to manage multi-vendor systems and complex product integrations.

  • Excellent problem-solving, communication, and customer service skills.

  • Ability to train, mentor, and support customers and colleagues on system operations.

  • Willingness to travel frequently for on-site customer engagements.

  • Compliance with customer credentialing and health/safety standards.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: 75% of the TimeShift: DayDuration: No End DateJob Function: Services & Support

  • Field Service Engineer

    5 days ago

    Ahmedabad, Gujarat, India Randstad Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Field Service Engineer :We are seeking a highly skilled and experienced Field Service Engineer to join our team on a contract basis. This role requires a minimum of 2 years and a maximum of 3 years of experience in the Pharma/Healthcare/Lifesciences industry, providing on-site technical support and maintenance in Ahmedabad, Gujarat, India.TasksProvide...

  • Field Service Engineer

    2 weeks ago

    Ahmedabad, Gujarat, India Tomra Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Company Description TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts, has been our strength for over 50 years.At TOMRA, we...

  • Field Service Engineer

    20 hours ago

    Ahmedabad, Gujarat, India Baker Hughes Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Field Service Engineer – Control ValvesWould you like to take ownership of delivering world-class service and exceptional maintenance to customers?Do you enjoy providing a high-quality service to customers spanning across different industrial verticals?Join our Industrial and Energy Technology TeamOur Industrial and Energy Technology (IET) operates across...

  • Service Engineer Electronic field

    1 week ago

    Ahmedabad, Gujarat, India Alteem Instruments Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Job OverviewWe are seeking a Service Engineer Electronic Field based in Ahmedabad to join our dynamic team at Alteem Tech Pvt Ltd. This is a full-time position suitable for freshers, offering an exciting opportunity to work with high-tech manufacturing equipment in the automation industry. The candidate will engage in various engineering tasks and provide...

  • Field Service Engineer, Ahmedabad

    1 week ago

    Ahmedabad, Gujarat, India Danaher Life Sciences Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Bring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Cytiva, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.You'll thrive in a culture of belonging where you and your unique...

  • IT Field Engineer

    2 weeks ago

    Ahmedabad, Gujarat, India Next Mantra Solution Private Limited Full time ₹ 48,00,000 - ₹ 72,00,000 per year

    We're Hiring: Field EngineersJoin our team as aField Engineerand play a vital role in providing on-ground technical support and ensuring seamless service operations. Qualification & Experience:Diploma or equivalent / higher technical educationMinimum 3 years of experience in a similar technical support or field role Key Skills:Proficiency in MS...

  • Field Services, Ahmedabad

    18 hours ago

    Ahmedabad, Gujarat, India MachFox Group of Companies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are expanding our Railways Field Services team and are currently looking for skilled professionals to be based inAhmedabad.Role:Technical – Field ServicesDepartment:RailwaysLocation:AhmedabadExperience:Minimum 2+ yearsRequired Qualification :ITI Fitter OR Diploma in Mechanical EngineeringMinimum 2+ years of hands-on experience in a relevant roleWhat...

  • Field Engineer

    1 week ago

    Ahmedabad, Gujarat, India Next Mantra Solution Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Field Engineer (Onsite Technical Support)Location:GujaratExperience:Minimum 3 yearsQualification:Diploma or higher in Technical EducationAbout the RoleWe are looking for a skilledField Engineerto provide hands-on technical support, maintenance, and troubleshooting services at client locations. The ideal candidate will have solid experience in hardware,...

  • Service Engineer

    3 days ago

    Ahmedabad, Gujarat, India Ikya Human Capital Full time

    Company DescriptionIKYA Human Capital Solutions Limited is the fastest growing HR solutions company in India, offering specialized services including Staffing Services, Training and Skill Development, Executive Search, Recruitment Solutions, and Project-based RPO hiring. Headquartered in Bengaluru, IKYA provides world-class HR services to over 500...

  • FIELD SERVICE ENG.

    5 days ago

    Ahmedabad, Gujarat, India Multitech Control Systems Full time ₹ 25,20,000 - ₹ 31,20,000 per year

    Job Overview:A person who will be responsible for managing new projects, service and maintenance management, Handling of site visits, telephonic support and ticket management, customer relations, quality checks, and feedback management.The successful candidate will work closely with the team to ensure customer satisfaction and timely project completion.Roles...