Relationship Associate

3 days ago

Raipur, Chhattisgarh, India Max New York Life insurance Co Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per year
Job Description

Principal Accountabilities How they are achieved/measured

  • Manage the Group business with the Bank employees

  • Liaison with different departments for closure of the cases

  • Champion product and process to drive top-line sales through the business sales team and maintaining penetration levels of group insurance products with channel partners.

  • Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activation.

  • Provide market feedback on competition and other products in the market.

  • Manage and strengthen relationships through engagement with Partners Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Value adds in key initiatives to enhance attachment ratio & business volume through training and service.

  • Tracking penetration performance and publishing dashboards, along with Group Operations.

  • Measure & monitor various metrics (Files and sum assured penetration rates, seller activation, claim denial rates/pending rates, rejection ratios, medical TATs, etc.), to minimize the same and adhere to TATs and contribute to product improvement.

  • Monitoring and controlling the process of Post Sales.

  • Managing complete claims operation & end-to-end process.

Locations
  • Raipur, CT, IN

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