Senior Operations Associate

5 days ago


Raipur, Chhattisgarh, India Fundtec Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Description

This is a full-time on-site role for a Senior Operations Associate located in Raipur. The Senior Operations Associate will oversee daily operations, ensure client satisfaction, manage communication with stakeholders, and provide analytical insights to optimize performance. The role includes interacting with clients, solving operational issues, and maintaining strong relationships with both clients and team members.

Job description

  • Evaluating client requirements on various Data & Research Projects
  • Working on projects and ensuring timely delivery with the highest level of quality, with minimum supervision
  • Responsible for standard documentation & client communication
  • Creating a report to analyse and summarize data
  • Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking the outputs.
  • Respond to client queries.
  • Comply with data integrity and security policies.

Qualifications

  • Strong Operations management skills
  • Excellent Communication and Interpersonal Skills
  • Proficient Analytical Skills
  • Excellent Customer Service abilities
  • Ability to work effectively in a team
  • Bachelor's degree in Business Administration, Finance, Management, or related fields
  • Experience in the financial services or investment sector is a plus

Shift - Day Shift 12:00 PM - 09:00 PM / 01:00 PM - 10:00 PM IST

Working Day - Monday to Friday (5 days working)

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off

Experience:

  • total work: Minimum 2 years (Required)


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