Insurance Operations Associate

3 days ago

Coimbatore, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

HC & Insurance Operations Associate

Positions General Duties and Tasks:

  • Process Insurance Claims timely and qualitatively
    Meet & Exceed Production, Productivity and Quality goals
  • Review medical documents, policy documents, policy history, Claims history, system notes and apply the trained client level business rules to make appropriate Claims decisions, call out claims trends and flag fraud activities
  • Stay up to date on new policies, processes, and procedures impacting the outcome of Claims processing
  • Be a team player and work seamlessly with other team members on meeting customer goals

Requirements for this role include:

  • Both Under Graduates and Post Graduates can apply.
  • Excellent communication (verbal and written) and customer service skills.
  • Able to work independently; strong analytic skills.
  • Detail-oriented; ability to organize and multi-task.
  • Ability to make decisions.
  • Required computer skills: must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications.
  • Demonstrate strong reading comprehension and writing skills.
  • Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills.
  • Ability to work in a team environment.
  • Handling different Reports - IGO/NIGO and Production/Quality.
  • To be in a position to handle training for new hires
  • Work together with the team to come up with process improvements
  • Strictly monitor the performance of all team members and ensure to report in case of any defaulters.
  • Encourage the team to exceed their assigned targets.

    **Required schedule availability for this position is Monday-Friday 6PM/4AM IST. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.

Requirements for this role include:

• Candidate should be flexible & support team during crisis period


• Should be confident, highly committed and result oriented

  • Experience on working in an office environment set up utilizing Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
  • Experience in a professional/office related role that required you to communicate (oral/written) effectively with internal team members and external customers
  • Experience in a role that required a focus on quality including attention to detail, accuracy, and accountability for your work product
  • Candidate should be flexible to work from home and office environment. Broadband connection is must while working from home.

Preferences for this role include:

  • 3 years of experience processing insurance claims in the health, life, or disability disciplines that required knowledge of CPT, HCPCS, ICD9/10, CDT.
  • 2 year(s) of experience in role that required understanding and interpreting complex documents such as medical records and legal contracts.
Experience LevelMid Level

  • Insurance Operations Associate

    1 week ago

    Coimbatore, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 2,50,000 - ₹ 6,00,000 per year

    HC & Insurance Operations Associate Positions General Duties and Tasks:Process Insurance Claims timely and qualitatively Meet & Exceed Production, Productivity and Quality goals Review medical documents, policy documents, policy history, Claims history, system notes and apply the trained client level business rules to make appropriate Claims...

  • Hc & Insurance Operations Associate

    4 weeks ago

    Coimbatore, Tamil Nadu, India NTT DATA Full time

    Req ID 288996NTT DATA Services strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a HC Insurance Operations Associate to join our team in Coimbatore Tamil N xc4 x81du IN-TN India IN Roles...

  • Associate Sales Manager

    4 weeks ago

    Coimbatore, Tamil Nadu, India Max Life Insurance Full time

    JOB DESCRIPTIONJob Title Associate Sales ManagerBand 5AReporting To Center ManagerDepartment Bancassurance - Yes BankJOB SUMMARY Takes responsibility of fulfilling leads prospecting new business from salary segment of bank partner to close Protection and annuity business KEY RESPONSIBILITIES Lead generation at the time of account opening service call...

  • Operations Associate

    3 weeks ago

    Coimbatore, Tamil Nadu, India XYLEM LEARNING Full time

    Operations AssociateRole OverviewWe seek a proactive Operations Associate to streamline and elevate the backend operations supporting our students and educators. You'll collaborate closely with Product, Content, Sales, and Customer Success teams to ensure seamless daily workflows and a high-quality experience across all touchpoints.Key Responsibilities-...

  • Operations Associate

    1 week ago

    Coimbatore, Tamil Nadu, India VMax Wellness Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company DescriptionVMax Wellness, located in Coimbatore, is a premier holistic health and wellness platform dedicated to inspiring and empowering individuals to embrace a healthier lifestyle. We offer personalized fitness and nutrition plans tailored to meet each client's unique needs and goals. Our mission is to transform the lives of 1 million people by...

  • Operations Associate

    4 weeks ago

    Coimbatore, Tamil Nadu, India XYLEM LEARNING Full time

    Operations AssociateRole OverviewWe seek a proactive Operations Associate to streamline and elevate the backend operations supporting our students and educators. You'll collaborate closely with Product, Content, Sales, and Customer Success teams to ensure seamless daily workflows and a high-quality experience across all touchpoints.Key...

  • Operations Associate

    3 weeks ago

    Coimbatore, Tamil Nadu, India XYLEM LEARNING Full time

    Operations AssociateRole OverviewWe seek a proactive Operations Associate to streamline and elevate the backend operations supporting our students and educators. You'll collaborate closely with Product, Content, Sales, and Customer Success teams to ensure seamless daily workflows and a high-quality experience across all touchpoints.Key...

  • Operations Associate

    3 weeks ago

    Coimbatore, Tamil Nadu, India XYLEM LEARNING Full time

    Operations Associate Role Overview We seek a proactive Operations Associate to streamline and elevate the backend operations supporting our students and educators. You'll collaborate closely with Product, Content, Sales, and Customer Success teams to ensure seamless daily workflows and a high-quality experience across all touchpoints. Key Responsibilities...

  • Operations associate

    3 weeks ago

    Coimbatore, Tamil Nadu, India XYLEM LEARNING Full time

    Operations AssociateRole OverviewWe seek a proactive Operations Associate to streamline and elevate the backend operations supporting our students and educators. You'll collaborate closely with Product, Content, Sales, and Customer Success teams to ensure seamless daily workflows and a high-quality experience across all touchpoints.Key...

  • Associate Sales Manager

    1 day ago

    Coimbatore, Tamil Nadu, India Max New York Life insurance Co Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description JOB DESCRIPTION Job Title: Relationship Associate/ Associate Sales Manager/Financial Sales ManagerBand: 5/5A/5BReporting To: Centre ManagerDepartment: Bancassurance - Yes BankJOB SUMMARY: Takes responsibility of fulfilling leads & prospecting new business from the assigned areas/ branches of channel partnerKEY...