Customer Support Associate

1 week ago


Delhi, Delhi, India Stratus Full time ₹ 21,60,000 - ₹ 30,00,000 per year

** Immediate Joining preferred**

This is a Noida based position for a Customer Service Representative. This is a pure customer service role.

Experience

0 - 3 years of experience in international BPO (US voice process preferred)

Education Class 12+

Skills Required

Excellent English language skills are required (spoken & written)Good phone communications skills - be able to listen and respond appropriatelyUpbeat and positive personalityAbility to work in a teamGood problem solving skills

Roles & Responsibilities

Handle International Inbound Calls (US).Resolve customer queries within the assigned time frame.Documents actions and resolutions

SALARY & BENEFITS

Salary Rs. 18, ,000/month

Cab facility within 35 kms Noida, Sector 135

OTHER INFORMATION

Work/ shift times: 9.5 hours between [4:00pm to 7:00 am]

5 day week with  Rotational Shifts/Consecutive Days off

Two rounds of client interviews & Test

In most cases, Offer Letters are issued within 48 hours

Candidates that can join immediately are preferred

Maximum Notice period 30 days

Online Interviews available on Google Meet




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