Customer Support Associate
1 week ago
** Immediate Joining preferred**
This is a Noida based position for a Customer Service Representative. This is a pure customer service role.
Experience
0 - 3 years of experience in international BPO (US voice process preferred)
Education Class 12+
Skills Required
Excellent English language skills are required (spoken & written)Good phone communications skills - be able to listen and respond appropriatelyUpbeat and positive personalityAbility to work in a teamGood problem solving skillsRoles & Responsibilities
Handle International Inbound Calls (US).Resolve customer queries within the assigned time frame.Documents actions and resolutionsSALARY & BENEFITS
Salary Rs. 18, ,000/month
Cab facility within 35 kms Noida, Sector 135
OTHER INFORMATION
Work/ shift times: 9.5 hours between [4:00pm to 7:00 am]
5 day week with Rotational Shifts/Consecutive Days off
Two rounds of client interviews & Test
In most cases, Offer Letters are issued within 48 hours
Candidates that can join immediately are preferred
Maximum Notice period 30 days
Online Interviews available on Google Meet
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