
QA Lead
5 days ago
Key Responsibilities
- Lead and manage the QA team across multiple CMS and e-commerce platforms including WordPress, Shopify, BigCommerce, and GoHighLevel CRM.
- Perform manual QA for website builds, custom functionalities, eCommerce flows, landing pages, and third-party integrations.
- Create and manage test plans, test cases, and QA reports for tasks including functional, UI/UX, and responsive testing.
- Oversee quality checks for content migrations, plugin/theme updates, form validations, checkout flows, and website audits.
- Implement and refine scalable QA processes and SOPs tailored to high-volume web delivery environments.
- Collaborate with developers and project managers to align QA checkpoints with development goals.
- Identify test automation opportunities, and apply tools such as Playwright, Selenium, or Katalon to improve regression cycles.
- Utilize AI-powered testing tools (e.g., Percy, Applitools) to enhance visual and functional testing coverage.
- Track issues using test management and bug tracking tools (e.g., JIRA, ClickUp, Trello, TestRail).
- Mentor and supervise junior QA team members, conduct performance evaluations, and drive a quality-first mindset.
Must-Have Qualifications
- 5+ years of experience in web-based QA with a primary focus on WordPress, Shopify, and/or BigCommerce websites.
- Proven experience testing WordPress sites built with ACF, Elementor/WPBakery, custom themes, and third-party plugins.
- Strong grasp of Shopify functionality, theme customization, and store backend processes.
- Hands-on experience with website QA audits, cross-browser/device compatibility checks, and responsive design validation.
- Experience in team leadership, task delegation, and QA delivery ownership.
- Familiarity with GoHighLevel CRM testing is a plus.
- Ability to work effectively on high-priority, quick turnaround projects.
- Excellent written and verbal communication skills.
Preferred Skills & Tools
- Experience with AI/visual testing tools like Percy, Applitools, or
- Knowledge of automation using Playwright, Katalon Studio, Cypress, or Selenium.
- Ability to write or maintain basic test automation scripts (JavaScript, Python, or Java).
- Experience with performance testing tools like JMeter or Lighthouse is a bonus.
- Familiarity with Git and CI/CD pipelines for integrated QA processes.
Job Types: Full-time, Permanent
Application Question(s):
- What is your Notice Period?
Work Location: Remote
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