Saviynt Support Engineer

3 days ago

Hyderabad, Telangana, India Middleware Systems Technologies Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Role: Saviynt Support Engineer Job Type: L3 support

Location: Remote/Hyderabad(India)

Ideal Candidate Qualifications

  • Possesses a minimum of 5 years of experience in the Identity and Access Management (IAM) domain.
  • Demonstrates the ability to lead and contribute effectively to small- to medium-sized projects.
  • Exhibits a willingness to learn quickly and adapt to dynamic environments.
  • Displays strong analytical abilities and excellent communication skills.
  • Build and maintain professional relationships with client personnel.
  • Has a solid understanding of IAM solution design and configuration principles.
  • Comfortable working in rotational shifts to support client environments.
  • Consistently delivers high-quality work within stipulated timelines.
  • Identify issues and opportunities, escalating them appropriately to senior team members.

Technical Skills

  • Minimum of 36 months of hands-on experience with Saviynt IGA
  • Clear understanding of Saviynt behavior, features and configurations.
  • Proven expertise in application onboarding within Saviynt.
  • Ability to write complex SQL queries efficiently.
  • Comprehensive understanding of REST APIs.
  • Demonstrable experience in IAM domain management solutions.
  • Familiarity with programming languages such as Java, Python, or similar is additional benefit.
  • Proficient understanding of code repository concepts and standard processes (e.g., Git).
  • Experience transitioning services from implementation partners post-deployment and operationalizing IAM solutions.
  • Skilled in collaborating with multiple stakeholders including security teams, operations teams, application owners, and service providers to deploy and enhance IAM solutions.
  • Strong understanding of operating systems, database concepts, and potential targets or endpoints for IAM solutions.
  • Exceptional presentation and documentation abilities.

Behavioral and Team Skills

  • Excellent written and verbal communication, along with strong interpersonal capabilities.
  • Willingness to work in rotational shifts following a three-pattern schedule.
  • Demonstrates flexibility and adaptability to diverse engagement types, work hours, environments, and locations.
  • Proven creativity and analytical skills in problem-solving scenarios.
  • A proactive approach to learning and contributing effectively.
  • Highly focused, self-motivated, and results-oriented work ethic.
  • Maintains personal drive and a positive attitude to meet demanding deadlines and deliver results in challenging situations.

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