Saviynt Support Engineer
2 days ago
Role: Saviynt Support Engineer Job Type: L3 support
Location: Remote/Hyderabad(India)
Ideal Candidate Qualifications
- Possesses a minimum of 5 years of experience in the Identity and Access Management (IAM) domain.
- Demonstrates the ability to lead and contribute effectively to small- to medium-sized projects.
- Exhibits a willingness to learn quickly and adapt to dynamic environments.
- Displays strong analytical abilities and excellent communication skills.
- Build and maintain professional relationships with client personnel.
- Has a solid understanding of IAM solution design and configuration principles.
- Comfortable working in rotational shifts to support client environments.
- Consistently delivers high-quality work within stipulated timelines.
- Identify issues and opportunities, escalating them appropriately to senior team members.
Technical Skills
- Minimum of 36 months of hands-on experience with Saviynt IGA
- Clear understanding of Saviynt behavior, features and configurations.
- Proven expertise in application onboarding within Saviynt.
- Ability to write complex SQL queries efficiently.
- Comprehensive understanding of REST APIs.
- Demonstrable experience in IAM domain management solutions.
- Familiarity with programming languages such as Java, Python, or similar is additional benefit.
- Proficient understanding of code repository concepts and standard processes (e.g., Git).
- Experience transitioning services from implementation partners post-deployment and operationalizing IAM solutions.
- Skilled in collaborating with multiple stakeholders including security teams, operations teams, application owners, and service providers to deploy and enhance IAM solutions.
- Strong understanding of operating systems, database concepts, and potential targets or endpoints for IAM solutions.
- Exceptional presentation and documentation abilities.
Behavioral and Team Skills
- Excellent written and verbal communication, along with strong interpersonal capabilities.
- Willingness to work in rotational shifts following a three-pattern schedule.
- Demonstrates flexibility and adaptability to diverse engagement types, work hours, environments, and locations.
- Proven creativity and analytical skills in problem-solving scenarios.
- A proactive approach to learning and contributing effectively.
- Highly focused, self-motivated, and results-oriented work ethic.
- Maintains personal drive and a positive attitude to meet demanding deadlines and deliver results in challenging situations.
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