Customer relationship officer
1 day ago
- Respond to customer inquiries and provide product information in a friendly manner.
- Resolve customer complaints and escalate issues when necessary to ensure satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the sales and product teams to stay updated on new arrivals and promotions.
- Gather customer feedback and share insights with management to improve service quality.
- Strong communication skills to effectively engage with customers and understand their needs.
- Experience in retail or fashion industry is a plus, but a passion for helping customers is a must.
- Ability to multitask and manage time efficiently in a fast-paced environment.
- Proficiency in using CRM software and basic computer applications.
- Problem-solving skills with a customer-first attitude to ensure satisfaction and loyalty.
FirstCry
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Customer Relationship Officer
4 days ago
Pune, Maharashtra, India FirstCry Full timeJoin a leading name in the Retail Apparel and Fashion industry as a Customer Relationship Officer In this pivotal role you will be at the forefront of enhancing customer satisfaction and loyalty by providing exceptional service and support Your primary responsibilities will involve managing customer queries resolving issues efficiently and ensuring a...
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Customer relationship officer
3 days ago
Pune, Maharashtra, India FirstCry (BrainBees Solutions Ltd.) Full timeJob DescriptionJoin , a leading name in the Retail Apparel and Fashion industry, as a Customer Relationship Officer. In this pivotal role, you will be at the forefront of enhancing customer satisfaction and loyalty by providing exceptional service and support. Your primary responsibilities will involve managing customer queries, resolving issues efficiently,...
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Customer relationship officer
1 day ago
Pune, Maharashtra, India FirstCry (BrainBees Solutions Ltd.) Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJoin , a leading name in the Retail Apparel and Fashion industry, as a Customer Relationship Officer. In this pivotal role, you will be at the forefront of enhancing customer satisfaction and loyalty by providing exceptional service and support. Your primary responsibilities will involve managing customer queries, resolving issues efficiently, and ensuring a...
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Relationship Officer
8 hours ago
Pune, Maharashtra, India Serendipity Corporate Services Full time US$ 90,000 - US$ 1,20,000 per yearWe are looking for a highly skilled and experienced Relationship Officer to join our team at Serendipity Corporate Services, located in the IT Services & Consulting industry. The ideal candidate will have 6-9 years of experience.Roles and ResponsibilityDevelop and maintain strong relationships with clients to understand their needs and provide tailored...
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Customer Relationship Advocate
4 days ago
Pune, Maharashtra, India beBeeCustomerRelationship Full time ₹ 8,00,000 - ₹ 12,00,000Job Role: Customer Relationship ManagerWe are seeking an experienced and skilled Customer Relationship Manager to join our team.The ideal candidate will have a proven track record of delivering exceptional customer service, managing relationships, and driving business growth. About the Job:This is an exciting opportunity for a motivated and results-driven...
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Customer Relationship Manager
4 days ago
Pune, Maharashtra, India beBeeRelationship Full time ₹ 8,00,000 - ₹ 12,00,000Customer Relationship ManagerKey Responsibilities:Built and maintained strong relationships with existing customers through regular communication.Understood customer needs, requirements, and preferences to offer relevant products and services.Identified opportunities to increase revenue through cross-selling and upselling.Managed accurate customer data and...
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Customer Relationship Executive
1 day ago
Pune, Maharashtra, India Domestic cluster enterprise Full time ₹ 1,04,000 - ₹ 1,30,878 per yearcustomer relationship executive" is a company employee responsible for managing and building relationships with customers by actively interacting with them, addressing their concerns, and ensuring a positive experience to promote customer loyalty and retention, often utilizing CRM tools to track interactions and data.
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Customer Relationship Officer
1 day ago
Pune, Maharashtra, India Align Spark Solutions Full time US$ 50,000 - US$ 1,00,000 per year• Make outbound calls through dialer to customers.• Provide personalised customer experience by responding to the needs of the customers.• Handle calls with highest quality standard.• Coordination with cross functional team.
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Customer Relationship Officer
1 day ago
Pune, Maharashtra, India Align Spark Solutions Full time ₹ 5,00,000 - ₹ 10,00,000 per year• Generate customer interest in the services & products offered by business.• Provide personalised customer experience by responding to the needs of customers.• Handle calls with highest quality standard.• Coordination with cross functional team.
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Enhancing Customer Relationships
5 days ago
Pune, Maharashtra, India beBeeCustomer Full time ₹ 10,00,000 - ₹ 15,00,000Business Development LiaisonThe primary objective of this role is to foster and maintain long-term relationships with key customers, driving sales growth and revenue enhancement.This position requires the incumbent to work collaboratively with the sales team to oversee customer interactions, ensure timely order fulfillment and payment recovery, resolve...