Customer relationship officer
3 days ago
- Respond to customer inquiries and provide product information in a friendly manner.
- Resolve customer complaints and escalate issues when necessary to ensure satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the sales and product teams to stay updated on new arrivals and promotions.
- Gather customer feedback and share insights with management to improve service quality.
- Strong communication skills to effectively engage with customers and understand their needs.
- Experience in retail or fashion industry is a plus, but a passion for helping customers is a must.
- Ability to multitask and manage time efficiently in a fast-paced environment.
- Proficiency in using CRM software and basic computer applications.
- Problem-solving skills with a customer-first attitude to ensure satisfaction and loyalty.
FirstCry
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Customer Relationship Officer
4 weeks ago
Pune, Maharashtra, India FirstCry Full timeJoin a leading name in the Retail Apparel and Fashion industry as a Customer Relationship Officer In this pivotal role you will be at the forefront of enhancing customer satisfaction and loyalty by providing exceptional service and support Your primary responsibilities will involve managing customer queries resolving issues efficiently and ensuring a...
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Customer relationship officer
4 weeks ago
Pune, Maharashtra, India FirstCry (BrainBees Solutions Ltd.) Full timeJob DescriptionJoin , a leading name in the Retail Apparel and Fashion industry, as a Customer Relationship Officer. In this pivotal role, you will be at the forefront of enhancing customer satisfaction and loyalty by providing exceptional service and support. Your primary responsibilities will involve managing customer queries, resolving issues efficiently,...
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Customer relationship officer
2 days ago
Pune, Maharashtra, India FirstCry (BrainBees Solutions Ltd.) Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJoin , a leading name in the Retail Apparel and Fashion industry, as a Customer Relationship Officer. In this pivotal role, you will be at the forefront of enhancing customer satisfaction and loyalty by providing exceptional service and support. Your primary responsibilities will involve managing customer queries, resolving issues efficiently, and ensuring a...
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Customer Relationship Officer
7 days ago
Pune, Maharashtra, India Align Spark Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearBuild and maintain strong relationships with existing and prospective customers. Handle customer inquiries via phone, email, or in-person. Coordinate with internal departments. Maintain accurate customer records in CRM or database systems.
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Customer Relationship Manager
1 week ago
Pune, Maharashtra, India Housiey Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCustomer Relationship ManagerWe are looking for enthusiastic and driven individuals to join our team asCustomer Relationship Managers. In this role, you will build and maintain strong client relationships, drive customer loyalty, and ensure excellent service delivery.Creating and maintaining comprehensive customer profiles and contacts to ensure personalized...
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Customer Relationship Manager
1 week ago
Pune, Maharashtra, India Key Mansions Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 20,00,000 per yearCompany Introduction:-Housiey ( A Key Mansions Pvt. Ltd. entity) is the fastest growing Real Estate Brokerage Company with offices in Mumbai, Pune, Bangalore, Ahmedabad & Hyderabad. We are a team of 375+ young professionals with overall 100+ years of combined experience.Housiey (A Key Mansions Pvt Ltd) on Yearly basis -Sold properties worth 1080 Crores...
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Customer Relationship Executive
5 days ago
Pune, Maharashtra, India Ganesh Industries Full time ₹ 7,00,000 per yearJob Description Customer Relationship ExecutiveJob Highlights We are seeking a dynamic and result-driven Sales & Marketing executive to lead customer engagement, drive sales growth, and manage cross-functional coordination for customer satisfaction. The ideal candidate will possess expertise in handling RFQs, communication to customer, basics of costing and...
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Customer Relationship Management Executive
5 days ago
Pune, Maharashtra, India Mihir Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionMIHIR Group is among Pune's top Real Estate Developers, offering the best-in-class real estate services.Role DescriptionThis is a full-time on-site role for a Customer Relationship Management Executive located in Aundh, Pune. The Executive will be responsible for managing customer relationships, ensuring customer satisfaction, improving...
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Customer Relationship Officer
2 days ago
Pune, Maharashtra, India Align Spark Solutions Full time ₹ 5,00,000 - ₹ 10,00,000 per year• Generate customer interest in the services & products offered by business.• Provide personalised customer experience by responding to the needs of customers.• Handle calls with highest quality standard.• Coordination with cross functional team.
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Customer Relationship Executive
2 days ago
Pune, Maharashtra, India Domestic cluster enterprise Full time ₹ 1,04,000 - ₹ 1,30,878 per yearcustomer relationship executive" is a company employee responsible for managing and building relationships with customers by actively interacting with them, addressing their concerns, and ensuring a positive experience to promote customer loyalty and retention, often utilizing CRM tools to track interactions and data.